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�ppipi vo <br />011, <br />Iry <br />�� �1 II <br />Y„!�o-�/��11, �'�l�o�. PI �l� �I� ��U/1� ',�`I'k,N,7f 7� Ilf S <br />I�I�I II III <br />En a e in tasks defined in section 5.6 Customer Resource Involvement <br />7ProjecteamggEnsure <br />resources are available to perform work as defined in SOW <br />ger <br />(SmartWorks) <br />Ensure assistance and cooperation by Third -Party Vendors (including <br />Project Manager <br />AMI and GIS) <br />(Customer) <br />Participate in weekly project calls <br />Entire Project Team <br />(SmartWorks/Customer) <br />Configure Virtual Private Network (VPN) to enable customer access to <br />IT (Customer) <br />the SmartWorks Hosting Facility (applications on the SmartWorks <br />Hosting Facility may not be exposed on the internet). <br />Note: This will be required for the corporate location as well as for the <br />remote call center (distinct network). <br />Perform initial install in SmartWorks Hosting Facility <br />Infrastructure specialist <br />(SmartWorks) <br />Install Software Modules as per section 2 SmartWorks Compass <br />Consultants (SmartWorks) <br />Implementation Scope <br />Provide deliverables as defined in section 2.5 Project Deliverables and <br />Consultants (SmartWorks) <br />Work Products <br />Provide AMI infrastructure and meter data <br />Metering (Customer via <br />AMI vendor) <br />Provide input data for integration points as defined in section 3 Software <br />Project Team (Customer) <br />Integrations <br />Install and configure integration points as defined in section 3 Software <br />Consultants (SmartWorks) <br />Integrations <br />Perform functional and integration testing <br />Consultants (SmartWorks) <br />Perform User Acceptance Testing <br />......................................................................................................................................................................................................................................................................................................................................................... <br />Project Team (Customer) <br />Provide support during User Acceptance Testing <br />Consultants (SmartWorks) <br />Perform admin configuration updates once training has been delivered <br />Project Team (Customer) <br />and User Acceptance Testing is completed. <br />Note: Guidance will be provided by SmartWorks until the project is <br />deemed completed. <br />Related documents to the SOW are: <br />1) SmartWorks Software License and Services Agreement <br />2) SmartWorks Hosting Services Agreement <br />City of Santa Ana —SmartWorks Sta-ttement of Work <br />2 5 H —5 I Page 50 <br />