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REQUEST FOR <br />COUNCIL ACTION <br />CITY COUNCIL MEETING DATE: <br />DECEMBER 15, 2020 <br />TITLE: <br />APPROVE AN APPROPRIATION <br />ADJUSTMENT AND APPROVE A FIRST <br />AMENDMENT TO THE AGREEMENT WITH <br />INFOSEND, INC. FOR A TOTAL 2020-21 <br />FISCAL YEAR AMOUNT NOT TO EXCEED <br />$750,000 <br />(GENERAL FUND AND NON -GENERAL <br />FUND) <br />/s/ Kristine Ridge <br />CITY MANAGER <br />CLERK OF COUNCIL USE ONLY: <br />❑ As Recommended <br />❑ As Amended <br />❑ Ordinance on 1� Reading <br />❑ Ordinance on 2nd Reading <br />❑ Implementing Resolution <br />❑ Set Public Hearing For <br />CK�7►111►U1q�iC�. <br />FILE NUMBER <br />RECOMMENDED ACTION <br />1. Approve an appropriation adjustment recognizing $310,500 of prior year fund balance in the <br />Water Quality, Prior Year Carry Forward revenue account, and appropriate the same amount <br />in Water Quality, Contract Services Professional, to accommodate the added expenditures for <br />FY 2020-21. <br />2. Authorize the City Manager to execute a first amendment to the agreement with InfoSend, Inc. <br />("InfoSend") for printing, processing, and mailing, and electronic bill presentment services to <br />update the scope of services, a provision for a six (6) month extension period beginning January <br />1, 2021 through June 30, 2021, and increases in the total budgeted amounts of $200,000 for <br />FY 2020-21, by a net amount of $550,000, for a new total amount not to exceed $750,000, <br />subject to non -substantive changes approved by the City Manager and City Attorney. <br />DISCUSSION <br />The Treasury and Customer Service Division (Treasury) of the Finance and Management <br />Services Agency is responsible for the billing and payment processing for municipal utility services <br />(MUS) accounts, business license, Proactive Residential Enforcement Program (PREP), dog <br />license, and paramedic subscription services. Billing and payment services require data <br />processing, printing, mailing services, and e-business services (electronic billing and payment <br />presentation [EBPP] online and/or accepting and reporting payment transactions via the Web). <br />InfoSend's scope of bill print services include, but are not limited to, the following: printing, <br />processing, and mailing. InfoSend's printing, processing, and mailing services encompass the <br />following City operations: MUS, business license, PREP, and dog license, and include <br />miscellaneous mailings of associated billing statements, notices, advisories, form <br />20D-1 <br />