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v CITY OF SANT ANA <br />14. Provide updates to Public Affairs Information Officer and/or assigned staff on progress of <br />equipment installation, maintenance, building projects and anticipated completion dates. <br />15.Assist City Clerk and other staff on use of Council Chambers: video, audio, lighting, <br />PowerPoint. Elmo or other technical needs. <br />D. Training and Support <br />Initial Training - Contractor shall provide a training program (remotely or in -person) to a <br />group of up to eight (8) City staff members. Training shall be conducted before the video <br />streaming and archive system is officially commissioned. Training shall describe the roles <br />and responsibilities of the Contractor in providing the video streaming service. Training <br />shall identify how City Staff can identify and rectify minor problems that may arise in the <br />rollout of the video streaming services. <br />Contact — Contractor shall provide a main point of contact for City Staff. The main point of <br />contact shall have a thorough understanding of the video streaming system and be <br />capable of troubleshooting problems remotely with City Staff who may not be experts in <br />video and audio technology. <br />A. Event Video Production <br />1. On- and off -site video production services in Santa Ana for city -produced events including, <br />but not limited to: 4rh of July Celebration, Fiestas Patrias, Santa Ana 5k and Plaza <br />Navidena. <br />2. This shall include all responsibility for graphics, video roll -ins and all audio/visual needs. <br />B. Social Media Video Production <br />On- and off -site video production services in Santa Ana to produce videos tailored for <br />social media, City TV channel, marketing, website, and internal use. These would be brief <br />videos (30 seconds — 5 minutes), shall include editing for graphics, video roll -ins and all <br />audio/visual needs. <br />C. Additional Meeting Video Production Services <br />1. City Council meeting video production services beyond the 24 meetings included in the <br />base services listed above. Video production services for other city meetings and <br />functions at City Hall or other city facilities. <br />D. Other Services Not Mentioned <br />1. In addition to the designated proposal cost categories provided below, Proposers are <br />encouraged to provide cost proposals for services that are not described in this RFP but <br />may be of benefit to the City with regard to video streaming services. <br />RFP No. 20-105 Video Services for Governme / s= QI nnel 3 & Related Services Page 23 of 23 <br />