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2019 PRC ANNUAL REPORT <br />TABLE OF CONTENTS <br />PAGE <br />I. EXECUTIVE SUMMARY 2019............................................................. 1 <br />II. INTRODUCTION.................................................................................. 2 <br />III. MISSION STATEMENT........................................................................2 <br />IV. STAFF..................................................................................................2 <br />V. COMMISSIONERS.............................................................................. 3 <br />VI. COMPLAINTS <br />Individual Complaints........................................................................4-5 <br />Mediation........................................................................................... 5 <br />PolicyComplaints................................................................................. 5 <br />VII. STATISTICS 2015 - 2019 <br />Complaints Received........................................................................6-7 <br />ComplaintsClosed............................................................................ 8-9 <br />Allegations Heard at Boards of Inquiry ............................................... 10 <br />Findings on Allegations Heard at Boards of Inquiry .......................11-12 <br />Findings on Allegations Heard at Boards of Inquiry (Detailed) ...... 13-14 <br />Complainant Demographics..........................................................15-17 <br />Incident Location Map for 2019......................................................... 18 <br />Appeals of Board of Inquiry Findings — Caloca Hearings .................. 19 <br />Vill. POLICY REVIEW, TRAINING, OUTREACH, & OTHER WORK ... 20-26 <br />IX, 2019 MEETINGS & HEARINGS...................................................27-28 <br />65D-17 <br />