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OVERDRIVE, INC.
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OVERDRIVE, INC.
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Last modified
9/5/2023 9:19:59 AM
Creation date
2/3/2021 4:59:40 PM
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Contracts
Company Name
OVERDRIVE, INC.
Contract #
A-2021-012
Agency
Parks, Recreation, & Community Services
Council Approval Date
1/19/2021
Expiration Date
6/30/2024
Destruction Year
2029
Notes
For Insurance Exp. Date see Notice of Compliance
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Once a customer finds the titles it wants to purchase, it can build carts within Marketplace. <br />OverDrive's robust cart features allow content selectors to pin carts to easily add titles to existing <br />carts, or create brand new carts for select types of content. Carts can be named, pinned, locked, <br />edited, merged, etc. to ensure the right content is purchased. Once you decide to purchase a <br />cart of titles, the library is given the option of paying by credit card, having their account billed, <br />or using content credit on file. <br />Also now available within Marketplace is brand new Invoicing functionality. This includes <br />allowing authorized staff to view open invoices, paid invoices, and pay directly for selected <br />invoices within Marketplace. <br />Crean cart % <br />"°°" oY a1e zL„,P' • Pay $1,163.22 USD now by credit card <br />eoacwa r«onm; <br />Bill my account <br />_°'E <br />Create carts with custom names, pin them, lock them and purchase them directly within OverDrive Marketplace <br />The OverDrive Marketplace also features role -based access, so permissions can be set up for <br />various patrons within the Marketplace to ensure only authorized individuals can purchase <br />content, run reports, etc. <br />Also available within the Marketplace are support features for libraries to help manage their <br />digital collection. Under the Support tab, authorized staff can manage holds, return titles from <br />a patron's account before end of the lending period, merge patron IDs, reset downloads, view <br />the Marketplace Patron Guide, OverDrive Help, register for live webcasts, and contact OverDrive <br />for technical support and invoicing support. Your dedicated OverDrive Team and contact <br />information is also displayed so the library will always know who to contact for any OverDrive- <br />related questions. <br /><�rr� <br />O. <br />O. <br />Support tab within Marketplace allows for staff to run administrative features on the digital collection, as well as instantly view their <br />OverDrive representatives to quickly get in touch for any issues that may arise <br />
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