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FEB 0 8 2021 <br />California • <br />AVEVA Distributor <br />I.S <br />A-2021-003 <br />126 Mi treat <br />Healdsburg, CA 95448 QUOTE 246610.10 CTYSA <br />(866) WON N <br />(866) 966-3URANCE NOT WIWEVA Software, Training, IT <br />WORK MAY 0IPROCEED 01/28/2021 Direct Opp <br />CLERK OF COUNCIL Attn: Servando Varela Revising <br />Ship To: CITY OF SANTAANA DATE; <br />220 S. DAISY AVE <br />SANTAANA, CA 92703 <br />Bill To: CITY OF SANTAANA <br />220 S. DAISY AVE <br />SANTAANA, CA 92703 <br />PWIixif Ivve4+tn1(o)lL13 <br />Thank you foCthe opportunity to offer you this quotel <br />CITY OF SANTAANA <br />direct( ) - <br />fax <br />From: Olivia Ivory <br />Olivia. ivorvocal ifornia.wonderware.com <br />direct (707) 473-3108 <br />main (866) 966-3376 <br />fax (707) 473-3190 <br />SITE ID: 242485 City of Santa Ana, 220 S. Daisy Ave, Santa Ana California 9270� <br />**Note: <br />-Customer Support has been prorated to be added to CS# 122939, Exp 2/26/2022 <br />Included with Wonderware by AVEVA Premium Customer First Program are the following services: <br />• Emergency 24/7/365 Technical Telephone Support <br />• Wonderware by AVEVA Direct Technical Support: Access to technical resources at both the local distributor and directly from <br />AVEVA <br />• No Charge for Version Upgrades (*Please note that no charge version upgrades are only available while the CF contract is <br />valid) <br />• Access to the Wonderware by AVEVA Global Customer Support Website Access: Search for answers to your questions and <br />log and track cases <br />• Customer Support Shipments Including New Releases of Software, maintenance releases, Service Packs, and Patches, <br />updates and hotfixes <br />• Online Training Webinars: Access to library of eLearning webinars <br />• Support Usage and Summary Reports: Automatically receive a monthly summary of all of your support activity <br />• Software Asset Manager <br />***Please note: Customer first support contracts START from the date of license issue and are due for renewal one (1) year <br />after date of contract inception. Support is calculated based on the list price of all licenses at the site.*** <br />Wonderware solutions are now AVEVA solutions: Learn more about this exciting change here: <br />https://sw.aveva.com/wonderware <br />Interested in additional training? Please visit our website and view our events schedule at www.california.wonderware.com. <br />Access the status of your order on our Online Order Status system!! Just click on the link contained in your order confirmation <br />to begin the login process. Once signed up you can access via www.california.wonderware.com. <br />PO Number: <br />Duration: <br />Freight: <br />Terms: <br />Pages: <br />Valid until 02/20/2021 <br />Prepaid and Add <br />Net 30 Days <br />This quotation may contain engineering services that are subject to additional terms and <br />FOB: Healdsburg, CA conditions. <br />1 of 15 Remit to: E&M, Inc. 126 Mill Street, Healdsburg, CA 95448 <br />calif ornia.wonderware.com <br />