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FACULTY MEMBER <br />a t EVT41FIIEV.TITST"VirORS w r <br />EXPERIENCE & QUALIFICATIONS <br />Charlotte Augustine <br />IT Technical Trainer: Certifications: CompTIA A+, CompTIA Network+, MOS <br />PhD in Religion from Claremont School of Theology. <br />Charlotte brings 23 years of education and experience to New Horizons Learning Group as the IT Technical Trainer in the <br />Anaheim center. As the Distance Learning Training Specialist at her alma mater, Charlotte was responsible for downloading, <br />installing and maintaining lab software in the Windows 7 environment, as well as assisting staff and students with IT -related <br />issues. Having taught on and off for 23 years, Charlotte brings a wide range of exposure to different students, in a multitude of <br />environments, utilizing various modes of content delivery, "Everything I have experienced continues to help me with each and <br />every student as I try to meet each person's educational needs," says Charlotte. <br />Chris Roland <br />IT Technical Trainer: CompTIA Security+ <br />BAS in Journalism and Broadcasting and an AS in Film Theory <br />Chris specializes in video production, as well as 7 years professional experience, to New Horizons Learning Group. <br />"Witnessing first-hand of how the importance of properly trained members in the military could potentially be the deciding factor <br />in their safety is what influences my teaching," says Chris. "My job is to make sure they can protect themselves; their safety is <br />my top priority." Seeing the concept "click" with students is the best take -away of being an instructor, claims Chris. <br />Jason Biskie <br />IT Technical Trainer <br />Bachelors of Information Security <br />18 years of computer experience, specializing in CompTIA A+, Network+, Security+ related activities and responsibilities. <br />Private sector virtual environment management experience using VMware & Microsoft Hyper-V. Windows Server 2003- <br />2012R2, Active Directory and business applications. <br />Jason Biskie <br />IT Technical Trainer <br />Bachelors of Information Security <br />18 years of computer experience, specializing in CompTIA A+, Network+, Security+ related activities and responsibilities. <br />Private sector virtual environment management experience using VMware & Microsoft Hyper-V, Windows Server 2003- <br />2012R2, Active Directory and business applications. <br />Brandon Jacobson <br />IT Technical Trainer <br />Associate Degree in Business Management— Information Systems Focus: Eastern Gateway Community College <br />CCNA, CompTIA Security +, Google IT Support Specialist <br />Brandon started off with home networking, automation and home theater systems; then moved to working for an internet <br />service provider. He specializes in networking and connectivity, and is working on automation, scripting and process <br />documentation. <br />Karl Kreder <br />IT Technical Trainer: Cisco CCNA, CompTIA Linux+, Excel MOS Master <br />BA in Computer Information Systems: University of Phoenix <br />With 20 years in the industry under his belt and a membership in the California Educational Technology Professionals <br />Association (CETPA), Karl Kreder is our go -to IT Tech in our San Bernardino Center. Karl credits his professional experience in <br />customer service along with his relationships with his IT circles outside of work with influencing his teaching, He likes to lead <br />his students to the answers instead of just giving them. His favorite thing about teaching is seeing a student have that "Ahaf' <br />moment. <br />