Laserfiche WebLink
Program Description <br />This course is intended for Windows 10 desktop support technicians who resolve Tier 1 and 2 problems on desktop <br />computers. <br />Course Objectives <br />•Identify and Resolve Desktop Application Issues <br />-Identify the Cause of and Resolve Networking Issues <br />-Manage and Maintain Systems That Run Windows 10 <br />-Support Mobile Users <br />•Identify the Cause of and Resolve Security Issues <br />Course Delivery Option: Classroom, Online/Distance Learning <br />Sequence and frequency of class sessions: Every 6 weeks <br />Related Job Titles/Occupations <br />Network & Computer System Administrators SOC Code 15-1140 <br />Computer Network Architects SOC Code 15-1143 <br />Computer Network Support Specialists SOC Code 15-1152 <br />Instruction Details <br />Focused on planning and managing a client life -cycle strategy, designing a standard image and client configurations, <br />planning Windows 10 client deployment, managing application compatibility, and identifying and resolving issues <br />with deployment and configuration <br />Program In Duration: <br />Course Name Clock Hours Duration Maximum Completion Time <br />Windows 10 Enterprise Desktop 100 hours 5 weeks 7.5 weeks <br />Pre -requisite: Basic Computer Knowledge <br />Instructional Material: <br />Textbook: <br />MCITP Self -Paced Training Kit (Exam 70-685): Windows 10, Enterprise Desktop Support Technician (Pro - <br />Certification... by Tony Northrup and J.C. Mackin <br />Total Chames For Period of Attendance & Estimated charges for entire program:$3,500.00 <br />Tuition Fee: $2825; Registration Fee: (]Von —Refundable): $75; Book: $!00; Equipment: $500 <br />Requirement for completing the program: <br />The student may take the (Exam 70-685): Windows 10, Enterprise Desktop Support Technician <br />150 <br />