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SCHOOL CALENDAR <br />• Classes are held on a twelve (12) month basis with students enrolling at any time throughout the year; <br />• New full-time classes begin every Monday; <br />• Day classes begin at 7 am and end at 6 pm; <br />• Full-time classes consist of 160 clock hours* of training, 10 hours each day for 16 days. <br />• Classes are not held on the following holidays; however, lost training time will be made up during the designated training period: <br />The special school holidays are; New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Day after <br />Thanksgiving, and Christmas Day. Holidays falling on the weekend will be observed the previous Friday for holidays falling on <br />Saturday and on the following Monday for holidays falling on Sunday. <br />• Refer to calendars on pages 21 in this catalog. <br />• Class schedules are subject to change without notice. Please speak with the School Manager if you have questions about your <br />schedule. <br />*Clock Hour Is equal to 50 minutes of Instruction in the classroom, lab, range, behind -the -wheel, road driving, and Includes observation time. <br />CLASS SCHEDULES <br />Day classes begin at 7 am and end at 6 pm Monday through Friday. Morning, afternoon, and lunch breaks are provided for all students. <br />APPEAL PROCEss1GRIEVANCE PROCEDURE <br />Students may appeal any decision, policy, and/or procedure that they feel has an adverse affect upon their opportunity to complete a pro- <br />gram at Roadmaster, Such instances may Include: dismissal, involuntary withdrawal, or grade received in a class. The following proce- <br />dures must be followed in order to make a proper appeal: <br />• Speak with the Training Supervisor. <br />• If not satisfactorily resolved, speak with the School Manager. <br />• School Manager will notify student of decision. <br />• If not satisfied, address the complaint to the Corporate Office and request an appointment; Compliance Department at 11300 4th <br />Street N., St. Petersburg, FL 33716, 727-342-6420 ext. 5001238 or 5001232, <br />• A student or any member of the public may file a complaint about this institution with the Bureau for Private Postsecondary Education <br />by calling 888-370-7589 or by completing a complaint form, which can be obtained on the bureau's Internet Web site <br />www.bppe.ca.gov. <br />• Students who receive funding from a state or workforce (WIOA) agency should contact their counselor at that agency. <br />GRADUATION REQUIREMENTS <br />In order to graduate from Roadmaster Drivers School: <br />• Student must have competed at least the minimum number hours of training required for the program. <br />• Achieved at least an 80 overall grade in each course. <br />• Student must pass General Knowledge (CTD 101), Hours of Service and Trip Planning (CTD 102), Pre -Trip Inspections (CTD 103), <br />Backing & Skills (CTD 104) and Road Driving (CTD 105) within a maximum of 125% of the total program hours and meet all other <br />requirements in the School Catalog to be considered a graduate and receive a Certificate of Completion. Any probationary training <br />hours given beyond 100% of the total program hours are given at the sole discretion of school management. A CDL Examination will <br />only be scheduled upon successful completion of a Pre -Trip Inspection Evaluation, Basic Control Skills Evaluation and Road Driving <br />Evaluation. <br />• Students are allowed a maximum of two (02) attempts at the final examinations for CTD 101 and CTD 102. Students are permitted <br />multiple attempts at the final evaluations for CTD 103, CTD 104 and CTD 105 within the maximum training hours offered. The mini- <br />mum passing scores for CTD 103, CTD 104 and CTD 105 are as follows: <br />° CTD 103 — a minimum of 72 correct on the full Pre -Trip Inspection Final Evaluation. <br />CTD 104 — no more than 7 cumulative errors on the Basic Control Skills Final Evaluation. <br />CTD 105 — no more than 20 cumulative errors on the Road Driving Final Evaluation <br />CERTIFICATE OF COMPLETION <br />Upon graduation, the graduate will receive a Certificate of Completion and assistance in obtaining the Commercial Driver License (CDL). <br />UNITED STATES DEPARTMENT OF LABOR OCCUPATIONAL CODE <br />The United States Department of Labor Occupational Code for which this training program was created Is SOC 53-3032 <br />Heavy and Tractor Trailer Truck Drivers. <br />10 www.roadmaster.com <br />