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Order Form Schedule B — DISCO Professional Services <br />1. Standard Support. DISCO will give Customer access to Documentation, videos, and all knowledge base or support resources available <br />online and will provide technical support through the email addresses and telephone numbers identified in the Software or online at <br />www csdisco.com. Standard Support includes items such as troubleshooting Software issues, basic answers regarding bow to use the Software, <br />and ongoing best practices and DISCO tips through entails and events. Standard Support is included in the price of the Software. <br />2. Scope. DISCO will provide professional services on demand at the following rates. DISCO will bill for services in 1/4-hour increments. The <br />descriptions provided below are not comprehensive but are illustrative of the types of services that constitute billable services, to be invoiced <br />at rates shown below, plus any actual out-of-pocket expenses. <br />Service Offering <br />Price/Hour <br />Description <br />Project Management <br />$250 <br />Executing tasks in the Software on behalf of Customer, for example setting <br />up tags, folders, searches, review stages, and search terms; running <br />productions; moving data between Active Review, EGA, and Vault; training; <br />custom reporting, and general consulting on best practices about use of the <br />Software. <br />Data Operations <br />$250 <br />Performing data -related tasks, for example creating new databases,ingesting <br />data and resolving ingest exceptions, data and load file remediation, overlays, <br />culling, archiving, custom data manipulation, custom reporting and Case <br />Builder deposition imports. <br />Revgew Management <br />$250 <br />Overseeing end -to -end review needs including substantive training for <br />review team, monitoring review team metrics, communicating client <br />instructions among review team members and communicating review team <br />questions to client, implementing best practices for quality control, and <br />targeting review populations most likely to contain priority content. <br />Consulting <br />$495 <br />Consulting on best practices for applying DISCO technology, including <br />DISCO Al. <br />Forensic Collection and Consulting <br />$350 <br />Forensic consultation, preservation, and analysis of cloud or on -premise data <br />sources. <br />Forensic Travel Time <br />3175 <br />Time spent while traveling to perform forensics services. <br />Forensic Expert Testimony <br />$600 <br />Testifying in depositions, arbitrations, or in court; time spent preparing for <br />testimony or reviewing testimony; preparing written depositions or <br />testimony. <br />Forensic Capture of Wcbmail Account <br />$350 per <br />Remote collection of standard web -based email accounts. <br />account <br />Deposition Summary Services <br />$495 <br />Annotating deposition transcripts in Case Builder and/or providing <br />summaries of transcripts. <br />Other Professional Services _P�' <br />Other Professional Services <br />$250 <br />All other tasks performed by DISCO professional services that do not fall <br />within the other categories fisted above. <br />DLSCO Pmpaaw, and Conlid axal kjbrmmtw,— Oo Not Uir ha <br />