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Diploma Program 795 Contact Hours 26.00 Semester Credits 30 Instructional Weeks —Full Time Program Overview The Medical Office Administration (MOA) program is a generalist program that will equip graduates with the skills necessary tofunction in a wide range of medical office business and financial settings. Specific skills include accounts receivable and payable, billing and fee collection, payroll and taxes, records management, insurance claims processing, insurance coding, typing and word processing, medical terminology, anatomy, oral and written communications, and public relations, Program Purpose The purpose is to provide sufficient theoretical knowledge and practical skills to function successfully in entry-level positions. It prepares students forthe American Academy of Professional Coders certification test. Students focus on computer skills, medical terminology, anatomy and physiology, medical office procedures, psychosocial skills, office procedures, insurance, and ancillary coding procedures with continuous practice in school labs, plus an intensive externship with a participating provider. Registration and certification requirements for taking and passing these examinations are not controlled by Concorde, but by outside agencies, and are subject to change by the agency without notice. Therefore, Concorde cannot guarantee that graduates will be eligible to take these exams, at all or at any specific time, regardless of their eligibility status upon enrollment. Program Objectives The objective of this program is to prepare students with sufficient theoretical knowledge to secure entry-level employment in front office positions at physicians' offices, dental offices, hospitals, insurance companies, and ancillary medical and dental organizations. To provide a learning atmosphere that is similar to an actual working atmosphere and an experience in the clinical area to correlate with classroom instruction. To Instill in the student a sense of professionalism in behavior, attitude, and dress. • To foster a basic work ethic that will enhance professionalism and skills in work performance. Skills Proficiency students must perform certain skills to work in a medical office position and be proficient in program work. Keyboarding/10-key lessons are designed to enable the student to perform at an acceptable rate. Hands-on instruction with tools of the trade facilitates the transfer from theory to practice. All students must participate. CP501001" Career Path Success A 15 0.50 CP501002• Career Path Success 6 15 0.50 CPS01003- Career Path Success C 15 0.50 CPS01004* Career Path Success 0 15 0.50 CPS01005* Career Path Success E 15 0.50 CPS0100V Career Path Success F 15 0.50 POFM1311 Medical Office Procedures 40 40 3.00 POFM1321 Computer Applications 40 40 3.00 POFM1331 Medical Terminology & Communications 40 40 3.00 POFM1341 Medical Insurance Claims Processing 40 40 3.00 P0FM1351 Medical Insurance Coding 40 40 3.00 POFM1361 Medical Office Applications 40 40 3.00 POFM1571 Externship 225 5.00 Subtotals 330 240 225 26.00 *These courses are offered online. 2020-2021 Garden Grove Catalog I Publication Date: November 30, 2020 1 Effective July 1, 2020 through June 30, 2021 16