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2/24/2021 Quote: 3977731 City of Santa Ana - Dash a Master Service Agreement Must include Service Agreement This Master Service Agreement ("Master Service Agreement') is made by and between U.S. TelePacific Corp. d/b/a TPx Communications and/or its affiliated companies ("TPx"), and the Customer described below ("Customer"). Section 1 Customer Information SANTA ANA, CITY OF Company Legal Name (Individual if Sole Proprietorship) 20 Civic Center Piz Santa Ana, CA 92701 Billing Address Section 2 Acceptance The parties have agreed to the Terms and Conditions Attachment and each addendum identified and linked below (each an "Addendum" and collectively the `Addenda"). Each reference to an "Addendum" includes all attachments, exhibits, and schedules incorporated into such Addendum. The Master Service Agreement and all Addenda (whether incorporated herein as of the effective date of this Master Service Agreement or thereafter) are referred to as the "Agreement'. The Agreement also includes one or more Service Agreements entered into by the Customer and TPx. "Service Agreement" means a service agreement entered into between TPx and Customer that incorporates by reference this Master Service Agreement and specifies services and products to be provided by TPx pursuant to this Master Service Agreement, the Terms and Conditions Attachment and the Addenda applicable to such Services. The Service Agreement will specify the charges to the services and products provided thereunder, the initial term of the Service Agreement, service location(s) and other information applicable only to the Services provided pursuant to such Service Agreement. BY SIGNING BELOW, YOU ACKNOWLEDGE THAT YOU HAVE REVIEWED AND AGREED TO THE FOLLOWING ON THE DATE ENTERED BY YOU BELOW: TPx Terms and Conditions set forth at www.tpx.comlterms Service Level Agreements (SLA) set forth at www.tpx.com/sla Equipment Addendum - Single Payment Purchase, Rental and/or Customer Provided Equipment set for at www.tpx.com/Equipment- Addendum.pdf MSx Service Addendum set forth at www.tpx.com/MSx-Service.pdf �s�/f�a��.gg,zi;F gge/s ;ve/WI�i.d 1377739&deleteAfterSeNing=l&inline=1 10/21 �,��, `Y.1,n7,m..