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RFP NO. 20-124 <br />(7N'F JI"NI <br />Information Technology As -Needed Professional Services <br />v ,,�, m e e F ,mw w�,w a hr od fe aaro <br />d&AK, Movro"M<mrr 9f. 6, <br />mn rr ngu &N,f"A, (Win Sr In xS ^ad umin^'9 <br />n:i,amro, roer aSa P'a Y, E✓oro �1� ,_,. <br />.. a,a, M ,deem Vo^ I!Pumaf Sae "au <br />d„urvr UrorolfnP,Rew6-1 —�r <br />Figure 9- SenseHQ Screenshot <br />Employee and Resource Satisfaction: Infojini will assign Mr. John Ball as the dedicated <br />Employee Relationship Manager. His responsibilities will include: <br />• Biweekly follow up to ensure employee satisfaction and reduce attrition. <br />• Organize quarterly team lunches and holiday parties. <br />• Send holiday gift cards to employees, as well as birthday and anniversary gift cards. <br />• Resolve any payroll -related questions. <br />• Mitigate employee issues and escalate to the Account Manager. <br />• Manage and coordinate training plans for the employees. <br />We will use SenseHQ for automation of our employee experience working with our client; <br />Screenshot below shows the various workflows used for our employee communication. <br />C,dam <br />+u ,ramP A x n o ✓fin 4, 01 u9 <br />IfNII <br />IPff'o M"'rook c!'4m) 6: hq <br />r.a, "rn,nn oaf ri'4mma ONff k, I <br />to I0,e. <br />ro.fru,� d 61,aM If"wf Peron f, fk <br />Screenshot below some feedback and reviews given by our employees: <br />i <br />i <br />rrn✓tt,w �rw fernfwfnA� <br />Infojini Inc. Response � 63 <br />Microsoft'� r ,�, �� rr <br />10)w ble r <br />