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2 INTERPRETATION <br />2.1 Gender: In this Agreement the masculine includes the feminine and the neuter, and the <br />singular includes the plural and vice versa as the context admits or requires. <br />2.2 Person: The expression "person" means any individual, firm, body corporate, unincorporated <br />association, or partnership, government, state or agency of a state or joint venture. <br />2.3 Headings: The index and headings to the clauses, the Appendices and Schedules of this <br />Agreement are for convenience only and will not affect its construction or interpretation. <br />2.4 Statutes: Any reference to a statute or statutory provision and all regulations and notices <br />made pursuant to it (whether made before or after the date of this Agreement), includes a <br />reference to the same as from time to time amended, modified, extended, re-enacted, <br />consolidated, or replaced provided that amendments, consolidations, modifications, <br />extensions, re-enactments or replacements made after the date of this Agreement will not <br />have substantively changed any provision which is relevant to this Agreement. <br />2.6 Provisions of the Agreement <br />2.5.1 Any reference in this Agreement to a clause, Schedule or Appendix is a reference to <br />a clause, Schedule or Appendix of this Agreement and references in any Schedule or <br />Appendix to paragraphs relate to the paragraphs in that Schedule or Appendix. <br />2.6.2 The Schedules and Appendices form part of this Agreement and will have the same <br />force and effect as if expressly set out in the body of this Agreement and any reference <br />to this Agreement will include the Schedules and Appendices. <br />2.6 Writing: Any references to "writing" or "written" includes references to any communication <br />effected by post, facsimile, email or any comparable means. <br />3 TERM <br />3.1 This Agreement shall unless terminated in accordance with clause 19, commences on the <br />Effective Date and shall continue for an initial period of five (5) years therefrom (the "Initial <br />Term") with the option for the City to grant an annual renewal,as set forth in Schedule 2 to <br />this agreement, exercisable by a writing by the City Manager and the City Attorney unless <br />terminated earlier in accordance with clause 19, below. <br />4 CUSTOMER USE OF THE SERVICE <br />4.1 Supplier grants Customer a license to access and use the Service during the Term via the <br />internet under and subject to the terms of this Agreement. Supplier reserves the right to make <br />changes and updates to the functionality and/or documentation of the Service from time to <br />time. <br />5 FEES AND PAYMENT <br />5.1 Customer agrees to pay fees as set forth in the Pricing Schedule. ("the Service Fees"). <br />5.2 The Service Fees are to be paid annually in advance commencing on the Effective Date of <br />this agreement and are non-refundable. <br />5.3 The Service Fees shall be billable and payable annually in advance for a twelve (12) month <br />period at a time ("a Service Year") on the anniversary of the Effective Service Date ("the <br />"Renewal Date") for the first year and for each year thereafter the Service Fees shall be <br />payable annually in advance on each subsequent anniversary of the Renewal Date. One <br />month prior to the expiry of a Service Year ("Service Year Expiry Date") the Service Fees for <br />the Service Year will be invoiced by the Supplier to the Customer in respect of the Service to <br />be provided in the following Service Year. The Customer shall pay the Service Fees on or <br />before the relevant Service Year Expiry Date. <br />5.4 Where any additional Service(s) is acquired by the Customer during the period between one <br />Renewal Date and the next Renewal Date ("the Installation Year") the Service Fees payable <br />shall be calculated pro-rata, from the date of the Purchase Order for the Service(s) in the <br />