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NEOGOV iM <br />13. Customer Compliance. Customer shall be responsible for ensuring that Customer's use of the Services and the <br />performance of Customer's other obligations hereunder comply with all applicable rules, regulations, laws, codes, <br />and ordinances. Customer Is responsible for Customer's information technology Infrastructure, including <br />computers, software, databases, electronic systems (including database management systems), and networks, <br />whether operated directly by Customer or through the use of third -party services equipment and facilities required <br />to access the Services. All users of the Services are obligated to abide by the Terms of Use available at <br />https://www.neogov.00mltorms-of-use. Customer shall be responsible for procuring all licenses of thlyd-party <br />software necessary for Customer's use of the Services. Customer is responsible and liable for all uses of the <br />Services, directly or indirectly, whether such access or use is permitted by or In violation of this Agreement. <br />14. Indemnification. <br />a) Indemnity. Subject to subsections (b) through (d) of this Section, If a third party makes a claim against <br />Customer that any NEOGOV Intellectual property furnished by NEOGOV and used by Customer Infringes a <br />third party's Intellectual property rights. NEOGOV will defend the Customer against the claim and indemnify <br />the Customer from the damages and liabilities awarded by the court to the thlyd-party claiming Infringement <br />or the settlement agreed to by NEOGOV, if Customer does the following: <br />1) Notifies NEOGOV promptly In writing, not laterthan thirty (30) days afterCUstameT receives notice of the <br />claim (or sooner if required by applicable law); <br />11) Gives NEOGOV sole control of the defense and any settlement negotiations; end <br />III) Gives NEOGOV the Information, authority, and assistance NEOGOV needs to defend against or settle <br />the claim. <br />b) Alternative Resolution. If NEOGOV believes or It is determined that any of the Services may have violated a <br />third party's intellectual property rights, NEOGOV may choose to either modify the Services to be non - <br />Infringing or obtain a license to allow for continued use. If these alternatives are not commercially reasonable, <br />NEOGOV may end the subscription or license for the Services and refund a pro•rata portion of any fees <br />covering the whole months that would have remained, absent such early termination, following the effective <br />date of such early termination. <br />c) No Duly to Indemnify. NEOGOV will not Indemnify Customer If Customer alters the Service or Service <br />Specifications, or uses It outside the scope of use or If Customer uses a version of the Service or Service <br />Specifications which has been superseded, If the infringement claim could have been avoided by using an <br />unaltered current version of the Services or Service Specifications which was provided to Customer, or if the <br />Customer continues to use the Infringing material after the subscription expires. NEOGOV will not Indemnify <br />the Customer to the extent that an infringement claim is based upon any Information, design, specification, <br />Instruction, software, data, or material not furnished by NEOGOV. NEOGOV will not Indemnify Customer for <br />any portion of an Infringement claim that is based upon the combination of Service or Service Specifications <br />with any products or services not provided by NEOGOV. NEOGOV will not Indemnify Customer for <br />Infringement caused by Customer's actions against any third party If the Services as delivered to Customer <br />and used In accordance with the terms of the Agreement would not otherwise Infringe any thlyd-party <br />Intellectual property rights. <br />d) Exclusive Remedy. This Section provides the exclusive remedy for any intellectual property infringement <br />claims or damages against NEOGOV. <br />15. Limitations of Liability. <br />a) EXCLUSION OF DAMAGES. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO <br />EVENT WILL EITHER PARTY BE LIABLE UNDER OR IN CONNECTION WITH THIS AGREEMENT OR ITS <br />SUBJECT MATTER UNDER ANY LEGAL OR EQUITABLE THEORY, INCLUDING BREACH OF <br />CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, AND OTHERWISE, FOR ANY: (a) <br />LOSS OF PRODUCTION, USE, BUSINESS, REVENUE, OR PROFIT OR DIMINUTION IN VALUE; (b) <br />IMPAIRMENT, INABILITY TO USE OR LOSS, INTERRUPTION OR DELAY OF THE SERVICES; (c) LOSS, <br />DAMAGE, CORRUPTION OR RECOVERY OF DATA, OR BREACH OF DATA OR SYSTEM SECURITY; (d) <br />COST OF REPLACEMENT GOODS OR SERVICES; (a) LOSS OF GOODWILL, LOSS OF BUSINESS <br />OPPORTUNITY OR PROFIT, OR LOSS OF REPUTATION; OR (f) CONSEQUENTIAL, INCIDENTAL, <br />INDIRECT, EXEMPLARY, SPECIAL, ENHANCED, OR PUNITIVE DAMAGES, REGARDLESS OF <br />WHETHER SUCH PERSONS WERE ADVISED OF THE POSSIBILITY OF SUCH LOSSES OR DAMAGES <br />OR SUCH LOSSES OR DAMAGES WERE OTHERWISE FORESEEABLE, AND NOTWITHSTANDING THE <br />FAILURE OF ANY AGREED OR OTHER REMEDY OF ITS ESSENTIAL PURPOSE. <br />