ALL CITY MANAGEMENT SERVICES, INC. (2)

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January 21, 2021 City of Santa Ana Zdenek Kekula Crossing Guard Services RFP No. 20-149 20 Civic Center Plaza, Santa Ana, CA 92701 Dear Mr. Kekula: On behalf of All City Management Services, Inc. (ACMS), I would like to express our sincere appreciation for the potential opportunity to continue to serve the City of Santa Ana Crossing Guard program. We are proud to have served the community of Santa Ana for the past sixteen (16) years. We have received the Request for Proposal, we have reviewed all RFP requirements, Specifications, Scope of Work, Standard Agreement and Addendums. We agree with the terms and conditions set forth with thee exception of Standard Agreement Item 7a — Insurance, Item -8 Indemnification and Addendum One regarding Price Adjustments, Item 7a — requires General Liability combined single limit coverage of not less than $10,000,000 per occurrence. Our current insurance coverage provides combined single limit coverage of not less than $5,000,000 per occurrence. We would hope to avoid any additional expense to the City and would request the limit to be lowered to $5,000,000 per occurrence. If the limit cannot be lowered, we would need to secure additional coverage. We have included this optional pricing exhibit via optional program pricing. Please see our pricing exhibits. Item 8 pertains to Indemnification and we would request a modification to the language proposed to include shared liability. We have included our preferred language in our response. Addendum One refers to price adjustments being tied to Consumer Price Indices and we would like this language to be removed, as the operational costs associated with a Crossing Guard program are not tied to CPI. If selected to continue services we would like to discuss price increase language that is acceptable to both parties. Our goal is simple, to continue to relieve the City of Santa Ana of the day-to-day responsibilities of managing a Crossing Guard Program. As your full services contractor, we have assumed complete responsibility for the day-to-day operations of the Santa Ana Crossing Guard program. This includes recruitment, background clearance, hiring, training, equipment, payroll, supervision, management of the program. We maintain local supervision, alternate guards, a paging system, and a 24-hour 800 number to ensure adequate response and immediate back-up for any Crossing Guard absent from duty for any reason. We also establish communication with each school to ensure proper scheduling. We have become the nation's largest provider of private crossing guards as a result of our singular focus to this industry as well development of benchmark training. This includes our "Employee Handbook for School Crossing Guards" which details our Job Requirements, the initial and ongoing Training we provide, including our Site Evaluations, our Rules of Conduct, Crossing Guard of the Year recognition and the Certification Requirements for all ACMS Crossing Guards. 10440 Pioneer Blvd Suite 5 9 Santa Fe Springs, Ca 90670 w 310-202-8284 " 800-540-9290 0 FAX 310-202-8325