ALL CITY MANAGEMENT SERVICES, INC. (2)

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Spencer Arnold; Sergeant 870 Santa Barbara Drive Newport Beach, CA 92660 Phone: 949 644 3744 Maria O'Connell; Captain 3201 Katella Ave. Los Alamitos, CA 90720 Phone: 562 431 2255, Ext. 405 City of Newport Beach: - 1 Area Supervisor - 20 School Crossing Guards - 6 Alternate/Relief School Crossing Guards - July 7, 2007 - Current City of Los Alamitos: - 1 Area Supervisor - 7 School Crossing Guards - 3 Alternate/Relief School Crossing Guards - July 1, 2016 - Current Objective: Every program we manage has the same objective and that is to provide a model School Crossing Guard program. This is done by educating students on proper crossing techniques; such as following local traffic regulations and using traffic control devices to ensure safe routes to school for all students and parents in the community. We have accomplished this through our dedication to on -going training, ensuring adequate staffing levels are in place, professional staffing and the years of experience provided by our management team. Challenges: Each program we manage comes with its own set of challenges, which can vary from but not limited to; transitioning from city, agency or district management to private management, becoming familiar with ACMS policies and procedures, coordinating schedule changes from various schools, accommodating guard days off due to medical needs, etc. It is through our detailed training, experience in Crossing Guard Program management and continued employee training that has allowed us to overcome these challenges. Accomplishments: ACMS has been successful in our ability to learn from each set of challenges, issues programs face and articulate those changes and experiences into our training policies and procedures. This ongoing training has allowed us to continue to improve and grow as a company and services provider. Please see an attached listing of some of the recognition ACMS has received over the years. Please see additional references attached.