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Prudential Services Agreement <br />Provided by Prudential Retirement <br />Insurance and Annuity Company <br />PLAN SPONSOR ELECTIONS <br />(Eff. 10/1/2018) <br />The Plan Sponsor has elected the following services, options or frequencies for administration of the <br />Services noted. <br />PRUDENTIAL'S E-DELIVERY PROGRAM AT THE WORKPLACE <br />Yes ❑ No <br />DISTRIBUTION TRANSACTION PROCESSING <br />®Fully automated transactions <br />❑Sponsor Approved transactions <br />PARTICIPANT TRANSACTIONS via non -core initiation and approval methods. Transactions will be <br />reviewed and approved based on the agreed upon criteria in the Administrative Procedures and the Plan <br />Sponsor Elections above. <br />Transaction <br />Initiation <br />Approval <br />In -Service Withdrawals <br />Pa erless <br />Prudential <br />Event Distributions (i.e. termination, <br />retirement disability) <br />Paperless <br />Prudential <br />Participant Loans <br />Pa erless <br />Prudential <br />Qualified Domestic Relations Orders <br />Paper only <br />Prudential <br />Distributions Due to Death <br />Paper only <br />Prudential <br />AUTOMATIC ENROLLMENT <br />INVOLUNTARY DISTRIBUTIONS <br />LOAN RATE MONITORING — LOAN INTEREST RATES <br />Per the Plan's loan policy Prudential will apply and monitor the interest rates noted below: <br />General Purpose Loans: Prime + 2% Primary Residence Loans: Prime + 2% <br />LOAN REPAYMENTS VIA AUTOMATED CLEARING HOUSE (ACH) <br />Terminated Participants <br />Plan Sponsor authorizes Prudential to establish loan repayments by Participants through the <br />Automated Clearing House network through a separate agreement with, and instructions from, each <br />applicable Plan Participant. <br />® Convert to ACH <br />❑ Convert to ACH or Coupon <br />Note: For either active or terminated participants, loan conversion from Payroll Deduction or ACH to <br />Coupon could result in a participant fee. See the Expense Schedule for more information. <br />LEAVE OF ABSENCE - LOAN SUSPENSIONS AND REAMORTIZATIONS <br />® The Plan will allow the original term of the loan to be extended for the period of leave if the original <br />loan term is less than five years. <br />