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Scope of Services — Exhibit A <br />Orange County Maintenance Services <br />Security Guard Oversight Consultant <br />1. Develop security guard schedule. <br />a. Adjust security guard schedule as needs change in DTSA. <br />2. Assign work areas for officers to patrol. <br />3. Meet security guard(s) daily. <br />4. Brief security guard(s) on previous day's developments <br />5. Provide direction on any follow up needed. <br />6. Inform security guard of areas that need attention. <br />7. Supervise/walk DTSA daily to monitor security guard activity. <br />8. Request and review incident reports. <br />9. Continue to serve as the contact person for merchants who request <br />security guard services. <br />10. Communicate directly with businesses, residents, event <br />organizers, and other DTSA members on security guard <br />services/needs <br />11. Follow up with DTSA police officers on any incidents. <br />12. Provide to the Downtown Liaison feedback received from DTSA <br />community regarding security guards' performance. <br />13. Develop effective relationships with all security personnel. <br />14. Act as intermediate contact between DTSA community and <br />security guard company. <br />15. Provide constant feedback to Downtown Liaison of security <br />guard fit in the DTSA community. <br />16. Ensure effective and constant communication between security <br />guards and DTSA SAPID officers. <br />