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Within five (5) business days of completing maintenance services on the City's HVAC units, we shall provide a service report to the City of Santa Ana. We will state all findings, if any, along with a proposed scope of work and complete cost estimates for any recommended equipment repairs and/or replacement. ON CALL DIAGNOSTIC AND REPAIR SERVICES We shall provide HVAC unit diagnostic and repair services for all listed City units and other locations on an as needed basis. We will charge labor at the established rates for normal hours, after hours, weekend hours and holiday hours. Any repair service above and beyond preventative maintenance will require an estimate being submitted to the City. The City's prior approval is required before any work is performed by us. All replacement parts will be new. All parts will be of original equipment manufacturer (OEM); substitutions will be permitted only with prior authorization from the City. All work done on HVAC systems will carry a one-year warranty on parts. After all diagnostic and repair services, a report will be completed by one of our technician and the report will be provided to City personnel upon completion of the request, SUBCONT craR Allison Mechanical, Inc. will be using the following subcontractor who holds a C-10 license: In]and Pacific Electrical, Inc. 9155 Archibald Avenue, Suite 905 Rancho Cucamonga, CA 91730 License # 830315, Class: C-10 DIR 1000001556 SB Micro # 49164 Relevant Project Experience Allison Mechanical, Inc.'s relevant project experience includes multiple maintenance service and repair contracts which are premised upon providing on call, as needed, maintenance and repair services in addition to the routine scheduled maintenance of equipment. Relevant project experience, all which are current and ongoing include the following: City of Fontana — We first contracted to provide maintenance and repair services in 2005 and that relationship continued to grow throughout the years. We are proud that we continue to provide maintenance and repair services to all 28 site locations for the City of Fontana,