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investigate unusual noises. • Contractor may be required to perform air -handling unit maintenance and repair which Includes but is not limited to; all services recommended by manufacturer. Additional Contractor Requirements • Contractor shall show evidence of presently serving other municipal customers. • Contractor shall hold current C10 and C20 licenses. • Contractor shall provide HVAC employees that; possess a State of California Joint Journeyman Apprentice Training Center Certification; Automation Specialists that are continually factory trained on Automation System, and must be able to provide monthly operator coaching of select personnel, certified in servicing Centrifugal Chillers and Allen Bradley, ABB Drives. • Contractor shall provide the City with full-time joumeyman-level mechanical personnel and factory -trained automation specialists. • Service specialists and technicians shall normally be dispatched from a local headquarters or branch within a 20-mile radius from the City Boundary line of the City of Santa Ana as defined In the most current Thomas Guide Map. • Contractor may be required to provide HVAC data protection and recovery services, control loop tuning for the City's automation system. • Contractor shall provide emergency access 24 hours a day, 7 days a week. consultation and emergency assistance. • Contractor shall supply their staff with their agency uniform and photo identification tags that will be worn at all times. Uniforms shall display the Contractor logo, and employee first or last name shall be clearly visible. Contractor shall provide MSDS sheets to City in a complete "Right to Know" binder for all products used in City facilities. City will determine location of "Right to Know" books.