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PP 20 20 (02/20) <br />SHARING YOUR NPI <br />We do not disclose or share any NPI about our customers or former customers outside of the Tokio Marine <br />Group, except as permitted bylaw. We do not sell or disclose or share your NPI for third party marketing <br />purposes. We do, however, share your NPI with third parties that we use to service your account or process <br />your insurance policy or your claim, or administer related transactions. These third parties may include: <br />• your agent, broker or producer <br />• independent claims adjusters, investigators, data processors or attorneys <br />• persons or organizations that conduct scientific research, including actuarial <br />or underwriting studies <br />• an insurance support organization or another insurer, to prevent or prosecute <br />fraud or to properly underwrite the risk <br />• another insurer, if you are inwlved in an accident with their insured <br />• State insurance departments or other govemmental or law enforcement <br />authorities, if required by law, to protect our legal interests or in cases of <br />suspected fraud or illegal activities <br />• a court of law <br />We also are required to disclose your NPI if we receive a subpoena, search warrant or other court order. <br />RETAINING YOUR NPI <br />The NPI we collect is kept in your policy and/or claim files for as long as needed in connection with your <br />business interactions with you and, if longer, as required by law. <br />HOW WEPROTECTYOURNPI <br />We have adopted and implemented a security and privacy program that includes technical, organizational, <br />administrative, and other measures designed to protect, as required by applicable lawand in accordancewith <br />industry standards, against reasonably anticipated or actual threats to the security of your NPI. Our security <br />program was created by reference to widely recognized standards such as those published by the <br />International Standards Organization and National Institute of Standards and Technology. It includes, among <br />many other things, procedures for assessing the need for, and as appropriate, either employing encryption <br />and multi -factor authentication or using equivalent compensating controls. As part of our security program, <br />we have specific incident response and management procedures that are activated whenever we become <br />aware that your NPI was likely to have been compromised. <br />CHANGES TO THIS NOTICE <br />We may amend this notice from time to time and will inform you of these changes as required by law. <br />If you have any questions about this notice or how we collect, use, share and protect your NPI, please contact <br />the Chief Privacy Officer of TMNA Services, LLC, who acts as the privacy and data security administrator for <br />most of the Tokio Marine Group in North America. The Chief Privacy Officer's contact information is: <br />Attn: Privacy Office <br />TMNA Services, LLC <br />3 Bala Plaza East, Suite 400 <br />Bala Cynwyd, Pennsylvania 19004 <br />610-227-1300 <br />PP 20 20 (02/20) <br />Page 2 of 2 <br />© Copyright 2020 Tokio Marine Management, Inc. <br />.��.,�. RlekMuugenadDivision <br />�n ` REVIEWED 6 APPRDVm By., <br />�. <br />- Risk Mana9emen[Mnlys[ <br />