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a!A\L 159 N. ACACIA STREET * SAN DIMAS, CA 91773 PHONE: (909) 599-9606 * FAX: (909) 599-6238 COMM-My CAMARILLO, CA 93010 * PHONE: (805) 482-1215 www.genpumD.com WELL & PUMP SERVICE SINCE 1952 Serving Southern CaWornia and Central Coast City of Santa Ana 20 Civic Center Plaza Santa Ana, California 92701 Lie. #496765 May 27, 2021 Subject: Cover Letter. Water Well & Pump and Motor Rehabilitation and Repair Services- RFP General Pump Company, Inc.(GPC) is pleased to provide our proposal for the referenced program. This cover letter is intended to provide a summation of our qualifications and clarifications associated with our proposal and capabilities for this project. GPC has been in business for 69 years and is specifically located in San Dimas and Camarillo, California. It is now and has always been our business practice to fully comply with all applicable State and Federal Reporting requirements regarding our employee's safety, employment reporting, and customer focus. Note that GPC does not drill wells. We have a number of employees that have significant well drilling experience; however, we decided many years ago to be the premium well and pump maintenance service business and focus 100% of our experience on being the industry leader for well and pump maintenance. In addition to the minimum requirements of the RFP, GPC maintains the highest Safety Rating for our Industry is the ONLY well and pump service company to be selected by the Oil Refineries based on our Safety Program and Ratings. GPC has more in-house "Maintenance Contracts" associated with well and pump services than all our competition combined for Southern California. All the Maintenance programs continue to be extended year after year because of our focused performance on efficiency of well and pumps and our in-house knowledge and experience that allows us to design specific rehabilitation or maintenance services based on a variety of conditions that may face specific issues within wells and pumps or controls. We can provide references to these facts if requested. We have included forms and documents in this proposal that reflect our commitment to be the industry leader related to well and pumps maintenance and service. Both of our facilities in California have in-house engineering and machining services and GPC manufactures our own pumps and equipment. We are the ONLY pump service company that disassembles all customer pumps and/or all new pumps and inspects 100% of them before they are re -assembled and installed in a system or well. Our Quality Control provides us the ability to correct issues before they are realized in the system.