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d t R--'R L <br />P N �' <br />COMPANY <br />TEAM ORGANIZATION <br />Step 1: Calls for service are taken by one of our engineers. This step is important and <br />based on the issue may require further field inspections, testing, evaluation of data (City <br />and GPC), and a meeting with one of our experienced engineers. <br />Based on our evaluation, we will submit options for the City to consider. Each option <br />requires a discussion of Risk, Benefit, and Cost. As more information and test data <br />becomes available, the course of action may change. Each change requires GPC's <br />engineers to reevaluate and discuss options. <br />President/Director of Engineering (35 plus years' experience): General oversight of all <br />GPC projects and project management team, and engineering. <br />Project Managers / Engineers (30-40 years' experience) (Outside): Meet with customers, <br />prepare solutions and options, and evaluate system problems along with pump and well <br />problems. <br />Project Managers / Engineers (10-25 years of experience) (Inside): Answer customer's <br />technical questions, perform engineering, support outside project managers / engineers, <br />and work closely with our field foremen, job plans and schedules. <br />Operation Manager (40 years of experience): General oversight of field and shop <br />operations; includes quality control, technical assistance, and equipment allocations for <br />projects. <br />Senior Pump Engineer (40 years of experience): Performs detailed engineering <br />evaluations, pump inspections, and submits recommendations to project managers / <br />engineers. <br />Professional Geologist (14 years of experience): Reviews well rehabilitation processes, <br />down hole testing, and submits recommendations. <br />Field Technicians, Foremen, Electricians, Certified Welders, Certified Crane Operators, <br />and 40-hour HAZMAT certified (10-30 years experience): Play an important role in the <br />job planning, inspections, quality control, and solutions to the issues being discussed. <br />General Pump Company acquires only professional and experienced personnel to service <br />our customers. <br />