GREATER SOUTHERN CALIFORNIA TOWING, INC. (2)

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@CITY OF SANTA ANA Commander. Upon receipt of the Contractor's final written appeal, the Chief of Police shall issue a written decision within (10) business days. The decision of the Chief of Police shall be final. Disciplinary action shall not be imposed until the appeal process has been exhausted. However, if the conduct of the Contractor is deemed to be so egregious or poses a danger to public safety, the City may exercise its right to immediately suspend the Contractor as set forth in this agreement. Failure to submit a written appeal will waive the Contractor's right to further appeal and disciplinary action shall be imposed. In the event the City serves the Contractor with Notice of Termination from the Contract and the Contractor seeks an appeal, the contractor will retain its position on the rotation and disciplinary action will be delayed pending the appeal process. In the event the CITY elects to modify the discipline imposed on the Contractor, the Contractor agrees they shall not be entitled to recover any costs, compensation, damages, losses, and/or expenses of any type or description from or file a claim against the City, its officers, employees, and appointees, arising out of or related to, in any manner, a violation alleged against, or discipline imposed upon the Contractor. W. SUPERVISION OF CONTRACT AND MEETINGS WITH CITY All work shall meet with the approval of the Santa Ana Police Department. As determined necessary by the City, there shall be a minimum of one monthly meeting with the Contractor and the City representative during the first year to determine progress and to establish areas needing attention. Status reports of activities performed by the Contractor will be submitted in writing to the City on a monthly basis or as determined necessary by the City. Any specific problem area which does not meet the conditions of the specifications set forth in Exhibit A or the Agreement shall be called to the attention of the Contractor and if not corrected, may result in the Contractor being found in default of this agreement which may result in suspension from the rotation list until the issue(s) is/are correct in a manner satisfactory to the City or termination of the Agreement. RFP No. 21-060 Police Rotational Towing and Storage Services Page 36 of 39