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4Pyramid Group International, Inc. <br />Introduction Letter <br />October 20, 2021 <br />Mr. Marc Morley <br />Economic Development Manager <br />Community Development Agency <br />City of Santa, California <br />Mr. Morley, <br />Pyramid Group International, Inc. (PGI) is pleased to submit this proposal for assisting the <br />City of Santa (City) in developing a Request for Proposal (RFP) to solicit proposals from <br />qualified companies interested in providing the City specialized services to install, operate, <br />and maintain digital community kiosks to provide information of interest to residents and <br />tourists. Beyond the RFP document development, PGI would assist the City in the evaluation <br />of responses from bidders and in the final selection. <br />It is our understanding that the City is interested in a company that is able to install, initially, <br />approximately thirty (30) digital community kiosks with features to include, without being <br />limited to, the following: <br />• Free public wi-fi hotspots for users to stay connected, <br />• Hyper -local information for users to find nearby events, businesses, restaurants, etc. <br />• Digital advertising to advertise local businesses and for public announcements, <br />• Multi-lingual content, <br />• Access to information on City services, way -finding and transportation options, and <br />• ADA-accessible kiosks. <br />Furthermore, PGI is aware of the features and functions that the City is seeking through the <br />implementation of a digital community kiosk system. They include the following: <br />• "Smart' type of interactive kiosk available to the public, to be used indoor or outdoor, <br />• City to be the primary content provider and sponsor on the Smart Kiosk installations. <br />• City to have approval authority for all content and advertising, <br />• Kiosk installations to be consistent with the City of Santa Ana style, including meeting <br />requirements of the historic design, <br />• System to accept documents, web links, maps, images, etc., from the City, <br />• Kiosk content to be protected against unauthorized access, <br />• Company to coordinate with the City on choices of sites for kiosks, <br />