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4.2.2 Section Reserved...........................................................................................................................................41 4.2.3 Residential Curbside Service Unit Recyclable Materials Collection............................................................ 41 4.2.4 Residential Curbside Service Unit Organic Materials Collection................................................................ 41 4.2.5 Senior and Mobile Home Low Generator Customers................................................................................... 42 4.2.6 Collection of Neighborhood Association Containers....................................................................................42 4.2.7 Section Reserved........................................................................................................................................... 43 4,2.8 Holiday Tree Collection Program................................................................................................................. 43 4.2.9 Walk -Out Service.......................................................................................................................................... 43 4.2.10 On -Call Bulky Item Pickup - Residential Curbside Service Unit Customers ................................................ 44 4.2.11 Sharps Collection Program........................................................................................................................... 45 4.2.12 Used Motor Oil Recycling and Used Motor Oil Filter Collection................................................................45 4.2.13 Universal Waste Collection...........................................................................................................................46 4.2.14 Recycling Reward Program.......................................................................................................................... 47 4.3 COMMERCIAL AND MULTI -FAMILY SERVICES...................................................................................................... 47 4.3.1 Commercial and Multi -Family Customer Refuse Collection........................................................................ 47 4.3.2 Commercial Cart Service..............................................................................................................................47 4.3.3 Roll-offBoxService.............................................. ......................................................................................... 48 4.3.4 Temporary Bin Service.................................................................................................................................. 48 4.3.5 Commercial and Multi -Family Recycling.....................................................................................................49 4.3.5.1 Site Visits, Education and Outreach..............................................................................................................49 4.3.6 Commercial and Multi -Family Organics Collection.....................................................................................50 4.3.6.1 Site Visits, Education and Outreach — Commercial and Multi -Family Organics Recycling ........................51 4.3.6.2 Organics Waste Recycling Program Cost.....................................................................................................53 4.3.7 Roll -off Box Organic Materials Collection Service...................................................................................... 53 4.3.8 Food Recovery Assistance............................................................................................................................. 53 4.3.9 Recyclist Software .........................................................................................................................................55 4.3.10 Scout Service................................................................................................................................................. 55 4.3.11 Bin Pushout Service...................................................................................................................................... 55 4.3.12 Locking Bins..................................................................................................................................................56 4.3.13 Return Trip Fee............................................................................................................................................. 56 4.3.14 On -Call Bulky Item Pickup — Multi -Family Premises with Refuse Bin Service and Commercial Premises Customers.................................................................................................................................................................... 56 4.3.15 Holiday Tree Collection — Multi -Family Bin Customers.............................................................................. 57 4.4 CITY SERVICES (CITY GOVERNMENT OPERATIONS)............................................................................................. 58 4.4.1 City Government Operations........................................................................................................................ 58 4.4.2 Construction and Demolition from City Government Operations................................................................ 58 4.4.3 City Sponsored Events................................................................................................................................... 58 4.4.4 Parkway Cleanup Following Garage Sales..................................................................................................59 4.4.5 Weekly Alley Cleanups ..................................................................................................................................59 4.4.6 Grant Administration ....................................................................................................................................59 4,4.7 Public Education and Outreach Consultant.................................................................................................. 60 4.4.8 Battery Recycling Program ...........................................................................................................................61 4.4.9 Procurement of Recovered Organic Waste Products....................................................................................61 4.4.9.1 Contractor Warranty of Recovered Organic Waste Products....................................................................... 61 4.5 COMMUNITY SERVICES.......................................................................................................................................... 62 4.5.1 Neighborhood Cleanups................................................................................................................................ 62 4.5.2 Household Hazardous Waste Drop -Off Events-- .......................... I— .......................................................... 62 4.5.3 Shredding Service Event................................................................................................................................ 62 4.5.4 Compost Giveaway........................................................................................................................................ 63 4.5.5 Medication Takeback Program .....................................................................................................................63 4.5.6 Environmental Ambassador Program...........................................................................................................63 4.5.7 Response to Requests From City's Work Order Application........................................................................ 64 4.5.8 Santa Ana Clean City Initiatives...................................................................................................................64 4.5.9 Section Reserved...........................................................................................................................................64 4.5.10 Community Event Contribution.....................................................................................................................64 4.5.11 Facility Tours...............................................................................................................................................64 August 17, 2021 iv City of Santa Ana