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<br /> <br />July 27, 2021 <br /> <br />Kenny Nguyen <br />Project Manager <br />City of Santa Ana Public Works Agency <br />20 Civic Center Plaza, M-36 <br />Santa Ana, CA 92701 <br /> <br />Subject: On Call Right-Of-Way Specialty Services <br /> RFP N0: 21-075 <br /> <br /> <br />Dear Mr. Nguyen and RFP Review Panel, <br /> <br />Monument is proposing on the City of Santa Ana On Call Right-of-Way Specialty Services RFP for <br />Acquisition and Relocation Services. Monument has researched the City’s Capital Improvement Program <br />and understands the potential project needs. We are confident Monument is the right choice for the City as <br />demonstrated below and outlined in our Proposal. <br /> <br />Why Monument is the clear choice for the City. The following differentiators demonstrate just a few of the <br />many reasons why Monument is the clear choice for the City’s right-of-way needs. These are expanded <br />upon in our Proposal. <br /> <br />• Our Project Manager. We are presenting one of our best, Daniela Borbe, as the Project Manager for <br />the City of Santa Ana. Over the past 15 years Daniela has managed multiple projects for the City <br />including Warner Avenue Widening, Grand Avenue Widening and all three phases of the Bristol <br />Street Widening project. Daniela posses the knowledge, experience and City tribal knowledge <br />necessary to successfully execute the City’s projects. <br /> <br />• Our Team. The Monument Team is a force to be reckoned with and unmatched in experience. Our <br />Team is a diverse group speaking multiple languages to better serve the Santa Ana community. <br />Many in our proposed Team currently work with or have worked on projects for the City. What this <br />translates to is our Team understands the City’s project delivery philosophy and can hit the ground <br />running without a learning curve. This saves time and money. <br /> <br />• We are Local. Monument has offices in Irvine with the majority of our staff within 20 minutes from <br />the City of Santa Ana. We are present and available to make in-person visits, meetings, and <br />community meetings. <br /> <br />Responsiveness. Our proposal is in strict compliance with the Request for Proposal requirements, and we <br />acknowledge the RFP and Q & A Addendum. We have carefully reviewed the proposal requirements and <br />have responded to all requests for information from Monument and our proposed team. Monument’s <br />management team have the requested licenses and many years of experience supervising and managing <br />right-of-way activities for municipalities and public agencies. Our Acquisition Agents are seasoned as well <br />as licensed. <br />City Council 18 –34 11/16/2021