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EXHIBIT C <br />FEES <br />FOR SUBSCRIPTION, SUPPORT AGREEMENT BETWEEN BALANCING ACT AND <br />City of Santa Ana DATED September 19, 2021 <br />The following is a summary of the Fees associated with the Services provided by Balancing Act <br />hereunder. <br />1. Licensing Fee (published budget) <br />i, Subscription fee is $10,000 per year. Invoice will be sent for the yearly licensing fee <br />within 30 days of the effective date of the contract and every year at approximately <br />the same time thereafter for the duration of this Agreement. Invoice for any agreed - <br />upon additional services will be sent within 15 days of delivery. <br />2. General <br />a, Except as otherwise provided herein or in an applicable SOW, all Fees due to Balancing <br />Act will be payable within 30 days of receipt of the applicable invoice. <br />b. All payments of the Fees must be made by cash or cash equivalent to Balancing Act at <br />7897 E. 24t' Avenue, Denver, CO, 86238 or by ACH. Credit card payment can be <br />arranged, but may incur a 3% fee. <br />2021 BALANCING ACT RATE SCHEDULE AND REIMBURSEMENT SCHEDULE <br />FOR "ADDITIONAL SERVICES" AND CUSTOM DEVELOPMENT <br />Effective January 1, 2021 <br />HOURLY RAT • S H •D <br />rL +• <br />Description <br />Rate in USD <br />Principal Staff <br />$200 / how <br />Custom Development <br />$180 / hour <br />Customer Success <br />$150 <br />Support Staff <br />$60 / hour <br />These rates listed above are valid for the initial Term of this Agreement, and Balancing Act may, <br />as a condition to agreeing to any extension of the Term, require that the rates be adjusted. <br />