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and interactions, These services are typically offered initially upon arrival following intalce assessments, and on an ongoing basis based on each client's specific needs and wishes for support of this kind, The Navigation Center will include the following on -site amenities: • Sleeping Area • Pet Accommodations • Dining/Commons Area • Food Storage , Refrigeration, and Prep Area • Security Ofhcos/Station • Site -Administration and Operations Offices In addition, the site will also feature: • Outdoor Facilities/Areas • .Bike Rack Area • Outdoor Commons ADMISSIONCUTERIA • Intake and Private Meeting Areas • Restroom and Shower Areas • Laundry Facilities • Client Storage Area • Recreational Opportunities • Access to Computers • Pet Area • Two cubic feet of storage space per client All clients must be literally homeless in the City of Santa Ana. Clients will be admitted through the reservation system, and must be referred by organizations approved by the City. A prospective client mast be willing to participate in creating and working a housing plan, follow facility expectations, and maintain appropriate behavior with consideration for other clients. All clients must review and sign a copy of the "Client Expectation" document prior to entry; Intake staff will assist any clients who may have difficulty understanding or reviewing these expectations. A form of official identification is required to verify identity; however, a client will not be denied access to services without one Case Managers and/or Housing Navigators Will assist clients in obtaining a California ID, providing each client with a no -cost ID voucher. EXI2 PROCEDURES When a client must be exited for serious or continued rule violations, the following procedure Will be used: • The client will have the procedure explained in a polite and concise manner, • The client will be given 2-3 alternatives for shelter (based on availability), and will be assisted with gathering all belongings. • Client will be asked to sign a Discharge document (client's refusal to sign will be noted and a second staff signature will suffice).