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Grant Thornton Public Sector LLC City of Santa Ana I RFQ 21- 093 <br />Revised Proposal <br />analytics team has web development skills with a deep understanding of web user experience and data <br />integration. After our analytics team develops the various reports and dashboards, we can provide <br />technical assistance with the aesthetics, user experience, functionality, and embedding of reports and <br />dashboards into the City's website. <br />In the event the City were to implement a comprehensive website with applicable communication <br />strategy, Grant Thornton leverages Esri's Hub site which is a platform that allows for low code/no code <br />web development. Esri Hub sites are particularly useful for internal and external communication and <br />engagement with stakeholders. Our approach to building comprehensive websites focuses on displaying <br />the central theme (e.g., Grants Management) on the home page. We have experience building sub -pages <br />that correspond to the City's strategies or initiatives (e.g., Broadband, Sustainability, Economic <br />Development) and embed dynamic, interactive, and engaging content such as dashboards as well as <br />links to videos for educational webinars. <br />As a recipient of a payment from the SLFRF with a population exceeding 250,000 residents, the City is <br />required to comply with the SLFRF's most frequent and detailed reporting requirements. The City is <br />required to submit quarterly Project and Expenditure Reports and an annual Recovery Plan and <br />Performance Report. Grant Thornton has the expertise and tools to assist the City in maintaining <br />compliance with the SLFRF's reporting requirements and elevate the quality of these reports to help the <br />City use the reports to progress its communications goals. For example, we have assisted clients <br />throughout the country complete and submit required reports to many federal funding agencies, including <br />the completion of over 200 quarterly reports on behalf of the subrecipients of the state of Florida's <br />administration of over $200 million of federal pass -through grants from FEMA's Public Assistance <br />Program. Our team will optimize the City's efforts to develop and communicate its progress toward its <br />recovery goals by infusing our tools and methods to assist in critical areas for information gathering and <br />synthesis, including community engagement, data analysis, and performance measurement. <br />Community Engagement. One way of promoting transparency is through community engagement. The <br />flow of information must be a two-way street. We can develop Esri Hub pages that allow public facing <br />information via interactive dashboards that can provide user specific (e.g., demographic, geographic, <br />socioeconomic) data to various initiatives such as Emergency Rental Assistance, Economic <br />Development, Health and Safety, and Sustainability. <br />Data Analysis. Grant Thornton can provide <br />the City with expertise on how to effectively <br />analyze and convey a story from an equity <br />perspective with data. Our team of highly <br />trained analysts not only have the technical <br />skills for analysis (e.g., ETL, Business <br />Intelligence, and Data Visualization), we also <br />have the skills to translate technical terms into <br />relatable messages that foster comprehension. <br />Develop Insights. Additionally, our team of data scientists can take the analysis to the next level to <br />develop insights from predictive and prescriptive models and algorithms to support data -driven decision <br />making. An applicable use case can be applied to housing assistance by leveraging demographic, socio- <br />economic, and geographic data and applying algorithms to determine who best would benefit from <br />receiving funds, based on data and statistics. <br />Performance Management. The key to success <br />is monitoring progress. Grant Thornton has <br />helped numerous State and Local agencies <br />develop benchmarks and Key Performance <br />Indicators (KPis) regarding their Performance <br />Management initiatives. Performance <br />Management is especially crucial with Equity. A <br />main component regarding Equity and <br />Performance Management consists of a <br />composite equity index score derived from <br />Use or disclosure of data contained on this sheet is subject to the restriction on the title page of this proposal or quotation. <br />26 <br />