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January 14, 2022 <br />Zoo Manager <br />Santa Ana Zoo <br />Dear Ethan, <br />I am honored to have the opportunity to provide this proposal for security services. It is our goal to protect your <br />residents/inhabitants, employees, equipment, and property in a responsive and responsible manner. The Patrol <br />Solutions leadership understands how important it is to give each client our full attention and respond <br />wheneverthings may come up. <br />Each officer will receive the highest possible level of personal attention, training, and future career <br />opportunities. Personal attention from company leadership towards the account ensures responsiveness and <br />swift decision making. In addition, the on -site officers receive improved career development, which will have a <br />strong influence on the quality of officers we'll provide. <br />Our main focus is customer service. Attentiveness, courtesy, respect, and friendliness are key elements of our <br />management style, and the values we hope to instill in our officers. After many years of maintaining a successful <br />security company we are confident we will add you to the list of our satisfied customers. Our entire team has a <br />sense of emotional investment and wants your security program to be the absolute best. <br />Sincerely, <br />Carl Cunningham <br />General Manager <br />Patrol Solutions <br />415-760-8116 <br />