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what happens if service is refused he said that Citynet then call the PD to move them along as <br /> Citynet have no authority. <br /> This morning I followed this procedure and asked the Citynet dispatcher what happened if the <br /> persons refused service—she said that I as the business owner or citizen would have to call the <br /> PD to move it to the next stage. <br /> Surely this system is not functioning as required. I have no issue with Citynet being involved, <br /> with a view to solving the issue rather than simply moving it, but for them to not let the PD know <br /> that they are refusing service is a breakdown. I have made the effort to do my part, passed the <br /> information along, but now I am supposed to monitor the area to see Citynet arrive, have a <br /> conversation and leave before I again call the PD and explain to them that it"appears"they have <br /> refused service. Why would I not simply call the PD each time and say that this is the case and <br /> save myself some time. Is there not a step by step procedure for Citynet for these call outs, which <br /> if service is refused results in them informing the PD and transferring the call. <br /> I look forward to your response. <br /> Regards, <br /> Jason Carrig <br /> Historic French Park <br /> s <br />