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IPS Limited Enforcement/Permitting Software Warranty <br />IPS will provide a limited parts warranty for any physical product, such as hendheIds or printers, in accordance with the <br />manufacturer's warranty. Software Services are provided "as -is" in accordance with the scope of services, and shall perform <br />substantially in accordance with an identiflable set of functional specifications. IPS shall provide bug fixes and generally <br />available upgrades at no cost during the contract term. <br />Additional Warranty Provisions: IPS must have the opportunity to assist in the Initial deployment and system Installation. <br />Repair or replacement under warranty of any defective product does not extend the warranty period for that product or <br />subcomponent. IPS will either repair or replace products or subcomponents, at our discretion, that are found to be defective <br />within the defined warranty period, with transportation costs pre -paid by the customer. Returns for credit will only apply <br />once IPS has received defective product and confirmed that defects were within the warranty period and are covered under <br />the terms and conditions of the warranty provided. THE WARRANTIES CONTAINED IN THE AGREEMENT DOCUMENTS ARE <br />IPS'S SOLE AND EXCLUSIVE WARRANTIES. THE EXTENT OF IPS'S LIABILITY FOR A WARRANTY CLAIM IS LIMITED TO THE <br />REPAIR OR REPLACEMENT OF THE DEFECTIVE EQUIPMENT OR DEFECTIVE SERVICE OR SOFTWARE ATTHE SOLE OPTION OF <br />IPS. IPS AFFIRMATIVELY EXCLUDES ANY AND ALL OTHER WARRANTIES, CONDITIONS, OR REPRESENTATIONS (EXPRESS OR <br />IMPLIED, ORAL OR WRITTEN), WITH RESPECT TO THE EQUIPMENTAND/OR SERVICES OR SOFTWARE PROVIDED INCLUDING <br />ANY AND ALL IMPLIED WARRANTIES OR CONDITIONS OF TITLE, MERCHANTABILITY, OR FITNESS OR SUITABILITY FOR ANY <br />PURPOSE (WHETHER OR NOT IPS KNOWS, HAS REASON TO KNOW, HAS BEEN ADVISED, OR IS OTHERWISE IN FACT AWARE <br />OF ANY SUCH PURPOSE) WHETHER ARISING BYLAW OR BY REASON OF CUSTOM OF THE TRADE, NOTWITHSTANDING <br />ANYTHING CONTAINED IN THIS AGREEMENT TO THE CONTRARY, IN NO EVENT SHALL EITHER PARTY BE RESPONSIBLE FOR <br />SPECIAL, INDIRECT, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES OF ANY KIND OR NATURE, <br />INCLUDING WITHOUT LIMITATION, LOST PROFITS, LOST REVENUES OR OTHER MONETARY LOSS, ARISING OUTOF OR <br />RELATED TO THIS AGREEMENT AND ANY ACTIONS OR OMISSIONS WITH RESPECT THERETO, WHETHER OR NOT ANY SUCH <br />MATTERS OR CAUSES ARE WITHIN A PARTY'S CONTROL OR DUE TO NEGLIGENCE OR OTHER FAULT ON THE PART OF A <br />PARTY, ITS AGENTS, AFFILIATES, EMPLOYEES OR OTHER REPRESENTATIVES, AND REGARDLESS OF WHETHER SUCH LIABILITY <br />ARISES IN TORT, CONTRACT, BREACH OF WARRANTY OR OTHERWISE. ANY LIABILITY INCURRED BY IPS IN CONNECTION WITH <br />THIS AGREEMENT SHALL BE LIMITED TO THE CONTRACT VALUE AS SET FORTH IN THIS AGREEMENT. <br />Exclusions: Warranty voided with use of imitation or non -genuine replacement parts, un-authorized alterations, abuse, <br />vandalism, products subjected to unusual physical or electrical stress, improper handling or general misuse to the equipment <br />(hardware or software), Including attempted repairs that result in damage. Warranty specifically excludes any consumm able <br />items such as paper, batteries, etc. Software warranty Is void If usernames and/or passwords are shared with 3" parties, or <br />allowance of 3'd party access to IPS software without IPS written consent, or any unauthorized changes or attempts to <br />change IPS software. Force Majeure: IPS shall not be liable for any warranty provisions where such product failure is as a <br />result of Acts of Nature (including fire, flood, earthquake, storm, hurricane or other natural disaster), war, Invasion, act of <br />foreign enemies, hostilities (whether war Is declared or not), civil war, rebellion, revolution, insurrection, military or usurped <br />power or confiscation, terrorist activities, nationalization, government sanction, blockage, embargo, labor dispute, strike, <br />lockout or interruption orfailure of electricity, internet services or cellular telecommunication failures caused by any of the <br />events or causes described above. IPS provides no warranty with respect to any 31d party hardware or software, whether <br />supplied in connection with this Agreement or otherwise. <br />