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do I. M, Brey Electric, Inc. Commercial -Industrial 408 Elm Ave. Beaumont, GA. 92223 951-845-5438 FX 951-845-5642 w .mbreyelectric.com CAN581224 DIR#1000005926 City of Santa Ana On -Call Electrical Repair & Rehabilitation Services RFP N 21-122 Services Work Plan • Establish initial communication guidelines and procedures with City of Santa Ana personnel. • MBE provides 24 hour emergency service and provides direct communication to a MBE employee who will engage the appropriate response team as necessitated. • For tasks requiring immediate attention as delineated by the City of Santa Ana, MBE will dispatch required personnel within (60) minutes of receiving notice during normal business hours for emergency repair services between (7:30AM—6:OOPM) M-F. • City of Santa Ana may assign Work Authorization for scheduled and/or pre -arranged projects in which MBE will assess and assign necessary personnel for the task including providing any required submittals for review prior to commencement of authorized work. • As tasks are assigned, MBE will evaluate the labor, material and equipment required to complete the task and develop an estimate offering value engineering relative to the cost of repair or replacement and advising the City of Santa Ana personnel. • Once authorization to proceed is received, MBE will mobilize with all required labor, materials, tools and equipment ready to initiate service requirements and perform the task at hand. On site supervision will be provided at all times during the performance of the work. • MBE shall install all material and equipment as approved or specified in strict accordance with manufacturer's written instructions. • During the performance of each work authorization MBE will insure that safety is of the highest standards and will make every effort to minimize disruption to City activities or 8