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4. If Owner disputes any expense item of reimbursable cost, Owner shall give Operator written notice <br />specifying the item disputed and the reason. Payment for any items of expense or reimbursable costs <br />which are not disputed shall not be withheld. The parties shall, in good faith diligently pursue <br />resolution of any disputed item within (30) days of said notice. <br />Confidentiality of Owner's Records: Operator acknowledges that certain information disclosed by Owner <br />to Operator for purposes of performing Work, or which comes to the attention of Operator during the <br />course of performing such Work, constitutes a valuable asset of and is proprietaryto Owner. Operator also <br />acknowledges that Owner, as a party in the business community, may have fiduciary responsibilities to its <br />tenants or customers to keep tenants' and customers' records confidential and proprietary. Operator shall <br />not disclose any information designated by Owner as confidential or knowingly permit its employees, <br />officers, or agents to disclose said information to any person or entity not having a specific need to know <br />as required in performance of Work authorized by Owner. Operator further agrees to instruct its <br />employees, officers, and agents not to sell, lease, assign, transfer, or reveal to any organization, company, <br />or individuals any said information, whether oral or written, without prior written consent of Owner, and <br />agrees to take all reasonable steps necessary to ensure fulfillment of this obligation. In the event that a <br />subpoena or other legal process is served upon Operator that in any way concerns information disclosed <br />by Owner to Operator, Operator agrees to notify Owner immediately upon receipt of such subpoena or <br />other legal process and shall cooperate with Owner at Owner's expense, in any lawful effort by Owner to <br />contest the legal validity of such subpoena or other legal process. <br />Hazardous Waste and Improvements: Operator will not commit or suffer any waste or hazardous materials, <br />in the Parking Facilities, except for such cleaning agents and other solvents (including oil absorbent) that <br />are customarily used in the maintenance and operation of facilities similar to the Parking Facilities and/or <br />customarily incident to the operation of such facilities (such as vehicle exhaust and other emissions and <br />incidental fuel and/or other fluid leakage (collectively, the "Permitted Substances"), and provided that <br />Operator handles and stores all such Permitted Substances in a responsible manner in accordance with any <br />applicable laws. For purposes of this Agreement, "Hazardous Materials" are those listed in Division 4, <br />Chapter 30, Article 9 of Title 22, California Administrative Code, or those that meet the toxicity, reactivity, <br />corrosivity, or flammability criteria of Article 11 of the above code, or any other contaminants, pollutants, <br />toxic substances, or related materials that pose a hazard to health or the environment. <br />K. Surrender: Upon expiration of the Term of this Agreement by lapse of time or otherwise, Operator agrees <br />that it will immediately surrender to Owner the Parking Facilities, together with all improvements and <br />appurtenances in connection therewith, in good condition, reasonable wear and tear and damage beyond <br />the control of Operator excepted. Nothing contained herein will prohibit Operator upon termination of <br />this Agreement by lapse of time or otherwise from removing its personal property from the Parking <br />Facilities (unless Owner has paid for such property), provided that Operator repairs any damage that may <br />be caused to the Parking Facilities by such removal. Upon termination of this Agreement by lapse of time <br />or otherwise, all Parking Control Equipment will continue to be the property of Owner. <br />L. No Waiver, etc., by Owner or Operator: Failure by Owner or Operator to exercise any right, power, or <br />remedy upon a breach of any term of this Agreement or the receipt by Owner or Operator of any full or <br />partial payment of money or any other consideration payable hereunder during the continuance of any <br />such breach will not constitute a waiver of such breach. Nor will any such failure or acceptance of money <br />by the Owner or Operator waive Owner's or Operator's respective rights with respect to any other or <br />subsequent breach. <br />M. Owner's and Operator's Remedies etc., Cumulative: Each right, power, and remedy of Owner or Operator <br />Page 16 <br />