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those services. The WIA/WIOA's primary purpose is to provide workforce <br />investment activities that increase the employment, retention, earnings, and <br />increase occupational skill attainment by PARTICIPANTS. <br />3. OUTCOME OBJECTIVES <br />3.1 CONTRACTOR shall meet the following annual performance goals for VTR: <br />3.1.1 Seventy-five percent (75%) of enrolled PARTICIPANTS shall be placed <br />in a training program within fourteen (14) calendar days of receipt of the <br />referral. <br />3.1.2 Sixty percent (60%) of PARTICIPANTS will obtain unsubsidized <br />employment within thirty (30) days of completing VTR program. <br />CONTRACTOR and ADMINISTRATOR may mutually agree to extend <br />to sixty (60) days when certification is delayed or if there is documentation <br />of no fault of CONTRACTOR or pending employment due to hiring <br />process. <br />3.2 CONTRACTOR shall meet the following annual performance goals for WEX: <br />3.2.1 Seventy-five percent (75%) of enrolled PARTICIPANTS shall be placed <br />in worksites within fourteen (14) calendar days of receipt of the referral. <br />3.2.2 Seventy percent (70%) of exiting PARTICIPANTS will obtain <br />unsubsidized employment within thirty (30) days of completing WEX <br />placement. <br />4. HOURS OF OPERATION <br />4.1 CONTRACTOR shall provide services during hours that are responsive to the <br />needs of the population(s) to be served as determined by ADMINISTRATOR. At <br />a minimum, CONTRACTOR shall provide services Monday through Friday, from <br />8:00 a.m. to 5:00 p.m., except COUNTY holidays as established by the Orange <br />County Board of Supervisors. However, CONTRACTOR is encouraged to provide <br />the contracted services on holidays, whenever possible. <br />4.2 CONTRACTOR's holiday schedule shall not exceed COUNTY's holiday schedule <br />which is as follows: New Year's Day, Martin Luther King Jr. Day, President <br />Lincoln's Birthday, Presidents' Day, Memorial Day, Independence Day, Labor <br />WQMO.522 Page 3 of23 March 1, 2022 <br />City Council 20 — 50 3/15/2022 <br />