Laserfiche WebLink
7.6 Additional pairs of usernames and passwords may be issued by us at our option upon your request <br />and we shall have the right to make an additional charge for these additional pairs or vary monthly <br />fees as a result of these additional users accordingly at our sole discretion. Any use made of the <br />Software and Service by anyone other than Permitted Users shall be deemed unauthorized use. <br />7.7 You may not, and you shall procure undertakings from Permitted Users that they shall not: <br />(a) copy the Software for any purpose whatsoever other than normal automatic copying by your <br />computer of the Software for the sole purposes of enabling you and your Permitted Users to <br />use the Service on the website; <br />(b) use the Service or Software or any part of them on equipment of a type, category or for <br />additional users or libraries other than as permitted by this Agreement; <br />(c) modify, alter, loan, distribute, rent, assign, sub -license, transfer or otherwise provide (whether <br />electronically or otherwise) access to the website, or the Software utilised by the website or <br />any copy or part of it to anyone else or make the website or the Software utilized by it available for <br />use by others in any time sharing, service bureau or similar arrangement or otherwise; <br />(d) except as permitted by applicable law, reverse engineer, disassemble, reverse translate or in <br />any way decode the website or the Software or any copy or part of them in order to derive <br />any source code or other information. You agree that the website and Software contains <br />valuable trade secrets and confidential information owned by us including but not limited to <br />the functionality, appearance and content of the website and Software screens, the method <br />and pattern of user interaction with the website and Software and the content of the website. <br />The Software source code and such valuable trade secrets and confidential information are <br />not licensed to you under this Agreement and must not be disclosed to any third party. <br />7.8 All right, title and interest including but not limited to copyrights and other intellectual property rights <br />of any nature in the website and the Software and resulting out of the delivery of the Service are <br />owned exclusively by us and you acquire no title or interest in the same other than the right to use the <br />website and the Software and receive the Service in accordance with this Agreement. <br />8. Support and Training <br />8.1 We shall provide you with access to a support helpdesk in respect of the Service between the hours <br />of 9.00 am and 5.00 pm, Monday to Friday (excluding Scottish public holidays) in accordance with <br />our then current support procedures as amended or updated by us from time to time. The support <br />helpdesk facility should be accessed by email to ensure all incidents are logged by our Support <br />Ticketing System. <br />On -site support shall not be provided by us as part of the Service, but may be provided at our sole <br />option where we deem it necessary and/or where we are unable to resolve queries remotely. Upon <br />mutual agreement, we shall be entitled to provide you with on -site support whereby we will charge <br />our standard daily rates from time to time (prorated if appropriate), and you shall pay all reasonable <br />travel and other costs and expenses incurred by us in relation thereto. <br />8.2 We shall provide such initial training regarding use of the Software and Service as we deem <br />appropriate including without limitation by way of the provision of documentation relative to the <br />Software and the Service. If you wish additional training throughout the Subscription Period, this shall <br />be the subject of separate agreement between you and us. <br />9. Escrow Agreement <br />In accepting the Offer, you are agreeing to subscribe to a service (the Service) based upon payment <br />of an annual subscription fee (the Subscription Fee). As such, no Escrow arrangements are applicable <br />in relation to this Agreement. <br />10. Consultancy Services <br />10.1 We do not need to provide you with additional chargeable Consultancy Services for you to be able to <br />fully use the Service. However, if you would like us to provide additional services for you then these <br />can be discussed on a case -by -case basis and quotations will be prepared as appropriate. <br />