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You also may review certain information we have about you or your business in our files. To review <br />information we maintain in our files about you or your business, please write to us, providing your complete <br />name, address and policy number(s), and indicating specifically what you would like to see. If you request <br />actual copies of your file, there may be a nominal charge. <br />We will tell you to whom we have disclosed the information within the two years prior to your request. If <br />there is not a record indicating that the information was provided to another party, we will tell you to whom <br />such information is normally disclosed. <br />There is information that we cannot share with you. This may include information collected in order to <br />evaluate a claim under an insurance policy, when the possibility of a lawsuit exists. It may also include <br />medical information that we would have to forward to a licensed medical doctor of your choosing so that it <br />may be properly explained. <br />Correction of Information <br />If after reviewing your file you believe information is incorrect, please write to the consumer reporting <br />agency or to us, whichever is applicable, explaining your position. The information in question will be <br />investigated. If appropriate, corrections will be made to your file and the parties to whom the incorrect <br />information was disclosed, if any, will be notified. However, if the investigation substantiates the information <br />in the file, you will be notified of the reasons why the file will not be changed. If you are not satisfied with <br />the evaluation, you have the right to place a statement in the file explaining why you believe the information <br />is incorrect. We also will send a copy of your statement to the parties, if any, to whom we previously <br />disclosed the information and include it in any future disclosures. <br />Our Commitment to Privacy <br />In the insurance and financial services business, lasting relationships are built upon mutual respect and <br />trust. With that in mind, we will periodically review and revise our privacy policy and procedures to ensure <br />that we remain compliant with all state and federal requirements. If any provision of our privacy policy is <br />found to be non -compliant, then that provision will be modified to reflect the appropriate state or federal <br />requirement. If any modifications are made, all remaining provisions of this privacy policy will remain in <br />effect. For more detailed information about our customer privacy policy (including any applicable <br />state -specific policies) and our online privacy statement, visit our Web site, located at <br />www.hanover.com <br />Further Information <br />If you have questions about our customer privacy policy (including any applicable state -specific policies) or <br />our online privacy statement, or if you would like to request information we have on file, please write to us <br />at our Privacy Office, N435, The Hanover Insurance Group, Inc., 440 Lincoln Street, Worcester, MA 01653. <br />Please provide your complete name, address and policy number(s). A copy of our Producer Compensation <br />Disclosure is also available upon written request addressed to the attention of the Corporate Secretary, <br />N435, The Hanover Insurance Group, 440 Lincoln Street, Worcester, MA 01653. <br />Producer Compensation Disclosure <br />Our products are sold through independent agents and brokers, often referred to as "Producers." We may <br />pay Producers a fixed commission for placing and renewing business with our company. We may also pay <br />additional commission and other forms of compensation and incentives to Producers who place and <br />maintain their business with us. Details of our Producer compensation practices may be found at <br />www.hanover.com <br />This notice is being provided on behalf of the following Hanover Companies: The Hanover Insurance Group, <br />Inc. - Allmerica Financial Alliance Insurance Company - Allmerica Financial Benefit Insurance Company - <br />Allmerica Plus Insurance Agency, Inc. - Citizens Insurance Company of America - Citizens Insurance <br />Company of Illinois - Citizens Insurance Company of the Midwest - Citizens Insurance Company of Ohio - <br />Citizens Management, Inc. - AIX Ins. Services of California, Inc.- Campania Insurance Agency Co. Inc. - <br />Campmed Casualty & Indemnity Co. Inc. - Chaucer Syndicates Limited- Educators Insurance Agency, Inc. - <br />Hanover Specialty Insurance Brokers, Inc. - The Hanover American Insurance Company - The Hanover <br />Insurance Company - The Hanover New Jersey Insurance Company - The Hanover National Insurance <br />Company - Hanover Lloyd's Insurance Company - Massachusetts Bay Insurance Company - Opus <br />Investment Management, Inc. - Professionals Direct Insurance Services, Inc. -Professional Underwriters <br />Agency, Inc. - Verlan Fire Insurance Company - Nova Casualty Company - AIX Specialty Insurance <br />Company. <br />231-066212 14 <br />Jvn••yf�.., <br />RkkMaPgMatDMelon <br />REVIEWED 6 APPRO mBY: <br />cN <br />A+�Z A,a4 <br />�� <br />Risk Management SpeciAist <br />