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0 <br /> Hewlett Packard <br /> Janelle Roberson Enterprise <br /> Hewlett Packard Enterprise Company <br /> 8000 Foothills Blvd <br /> ROSEVILLE CA 95747 <br /> Mike Fetner <br /> City of Santa Ana 04/01/2022 <br /> 20 CIVIC CENTER PLZ <br /> SANTA ANA CA 92701-4058 <br /> Support Account Reference: LLFL SANTA ANA <br /> HPE Reference Number: 71618204 <br /> Dear Mike Fetner: <br /> Enclosed is a Hewlett Packard Enterprise support service quote for your products. Review the services, support <br /> items, coverage dates, addresses, and company contacts for accuracy. Please advise <br /> Hewlett Packard Enterprise of any changes prior to submitting your purchase order or authorization. To order <br /> support services detailed in this package, please return billing authorization by choosing one of the following <br /> convenient options. Subject to HPE Customer Terms- Support or purchase agreement with Hewlett Packard <br /> Enterprise and if applicable, Exhibit E24. <br /> Option 1: Provide an open-ended purchase order. An open-ended purchase order allows Hewlett Packard <br /> Enterprise to add products to your agreement as necessary, as well as renew your support from year to year. <br /> Cancellation of the support service agreement requires a 30-day written notice. <br /> Option 2: Provide a PO for the coverage dates specified in the enclosed referenced proposal. <br /> Your PO must note at least one of the following, along with the support coverage period: <br /> 1. Hewlett Packard Enterprise Reference(quote)number(s), <br /> 2. Support Account Reference(s) (SAR) <br /> 3. Service Agreement ID(s)(SAID) <br /> 4. AMP ID(s) <br /> * If there is an approval signature section on your PO then it should be signed/approved before sending to Hewlett <br /> Packard Enterprise. Please indicate if you are taxable or tax exempt. If your organization is Tax Exempt, please <br /> send a copy of your Tax Exemption Certificate with your PO. Include your billing frequency and current <br /> invoice-to address. <br /> Option 3: Sign and return the attached Signature Authorization Form(SAM). <br /> * If you provide authorization via the SAM form(Signature Authorization Method), please insure that all of the <br /> applicable boxes are checked on the form, along with the printed name and signature of the authorizing party. <br /> Note: If the information in Options 1 through 3 is not included in your PO or SAM Form then Hewlett Packard <br /> Enterprise will need to contact you to collect this missing data, which will cause a delay in activating your support <br /> contract(s). Hewlett Packard Enterprise requires these details for audit purposes. <br /> Hewlett Packard Enterprise values your business and looks forward to providing you with continued support. If <br /> you require further assistance, please contact your HPE Representative at 916 5401056 . You can send your PO <br /> or SAM to your HPE Representative, or FAX it to . <br /> Sincerely, <br /> Janelle Roberson <br /> HPE Representative <br /> City Council 17 — 10 5/3/2022 <br />