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Quarterly Report for Housing Division Projects and Activities <br /> May 3, 2022 <br /> Page 3 <br /> Monitoring <br /> As part of the requirements for these loans, staff must monitor the owner occupancy of <br /> single-family homes that have received loans, and the building code compliance of units <br /> in rental projects with long-term affordability covenants. During this quarter, 51 owner- <br /> occupancy recertification letters were mailed and 23 were returned and processed. This <br /> number includes letters sent from previous months. Staff also conducted a total of 86 <br /> inspections during this quarter. <br /> Renter Protection Ordinances <br /> The City Council adopted two new ordinances to help protect renters: a Rent <br /> Stabilization Ordinance, which limits residential rent increases to the lower of 3 percent <br /> or 80 percent of consumer price index (CPI) per year, and a Just Cause Eviction <br /> Ordinance, which limits the allowed reasons for which a renter can be evicted. The new <br /> ordinances became effective on November 19, 2021 and expand on existing protections <br /> under the California Tenant Protection Act of 2019. Since then, flyers, frequently asked <br /> questions, and press releases have been circulated to the community. The City has also <br /> created a website devoted to the ordinances, which includes related documents and <br /> updates (www.santa-ana.org/protections-for-renters). The ordinances are currently <br /> administered by RSG on behalf of staff. <br /> Durign this quarter, staff and RSG distributed letters, postcards, and flyers to residents <br /> and property owners throughout the city. A total of 36,350 informational postcards were <br /> mailed to renters in Santa Ana informing them about the two new ordinances and 13,612 <br /> letters were mailed to registered property owners and landlords. Letters about the two <br /> new ordinances were also emailed to 20 affordable housing developers and 46 nonprofit <br /> organizations throughout the City. <br /> Staff and RSG also conducted three virtual workshops via Zoom in English, Spanish and <br /> Vietnamese: <br /> • January 11, 2022: 38 attendees <br /> • January 25, 2022: 19 attendees <br /> • February 23, 2022: 17 attendees <br /> • March 22, 2022: Training for staff at the Hope Center <br /> Lastly, staff and RSG have also been responding to various inquiries via email and <br /> phone. A breakdown on the number of inquiries is a follows: <br /> Month # of Inquiries <br /> January 2022 215 <br /> February 2022 203 <br /> March 2022 332 <br /> Total 750 <br /> City Council 16 — 3 5/3/2022 <br />