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PRIME GOV 2022
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Last modified
7/26/2023 9:08:40 AM
Creation date
5/10/2022 9:18:10 AM
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Contracts
Company Name
PRIME GOVERNMENT SOLUTIONS INC; PRIMEGOV
Contract #
N-2022-126
Agency
Information Technology
Expiration Date
5/4/2023
Destruction Year
2028
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SCHEDULE 2 - Pricing Schedule <br />Rock Solid OneView Constituent Relationship Management Solution <br />Customer Details: <br />City of Santa Ana <br />20 Civic Center Plaza M-30 <br />Santa Ana, CA 92701 <br />Customer Contact: <br />PrimeGov Contact: <br />Jack Ciulla <br />Erik Sickinger <br />Chief Technology Innovations Officer <br />Sales Director <br />Information Technology Department <br />Esickinger@rocksolid.com <br />714-647-5381 <br />424-230-8938 <br />0ciulla@sa nta-ana.org <br />Date: <br />Pricing <br />04/26/2022 <br />The project for which we have selected these modules is OneView Essentials, offering the <br />ability for phone and web intake of residents calling for issues with waste service. We have <br />added the Messaging Module, allowing staff to send SMS, email, or browser notifications to <br />opt -in residents based on geofence or interest. The pricing is based on the proposed project <br />and includes all necessary implementation and support for the scope. Should Santa Ana <br />choose to move forward with OneView on a city-wide basis, we would be willing to make an <br />amendment to this agreement to include the other features, integrations, and options <br />required. <br />The following OneView modules are included: <br />Web -based Console for: <br />• Request management <br />o Call intake <br />o Administration of workflow and request types <br />Messaging module, offering location based or interest -based groupings, with <br />messages available to be sent via: <br />o SMS, Email, and Browser Push <br />Web widget for resident submissions <br />
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