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Wguard <br />Customer Service: <br />The maintenance of our client Quality Assurance Policy is a major priority and <br />commitment; consequently, we have established a Customer Service Department that is <br />exclusively devoted to the responsibility of assuring that our clients are receiving the highest <br />professional standards of onsite security safe -keeping performance. In realizing this, our <br />customer service representatives regularly communicate our clients to inquire as to their <br />satisfaction of guard performance in perpetuating our reputation for providing exemplary <br />security services. <br />In furthering our customer service attention, as mentioned in our Added -Value program, <br />Citiguard regularly schedules visits to our clients' venues by our supervisory staff, in ensuring <br />that our security officers are diligently performing to all aspects of post orders. Another <br />important aspect of our customer service conscientiousness is making available a 7-day, 24- <br />hour, around -the -clock, customer service contact number in accommodating the need of our <br />clients to contact us immediately at any day or time for our customer service response. <br />Confidential Information/ 16 <br />800.613.5903 / www.Citiguardinc.com <br />