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You also may review certain information we have about you or your business in our files. To review
<br />information we maintain in our files about you or your business, please write to us, providing your complete
<br />name, address and policy number(s), and indicating specifically what you would like to see. If you request
<br />actual copies of your file, there may be a nominal charge.
<br />We will tell you to whom we have disclosed the information within the two years prior to your request. If
<br />there is not a record indicating that the information was provided to another party, we will tell you to whom
<br />such information is normally disclosed.
<br />There is information that we cannot share with you. This may include information collected in order to
<br />evaluate a claim under an insurance policy, when the possibility of a lawsuit exists. It may also include
<br />medical information that we would have to forward to a licensed medical doctor of your choosing so that it
<br />may be properly explained.
<br />Correction of Information
<br />If after reviewing your file you believe information is incorrect, please write to the consumer reporting
<br />agency or to us, whichever is applicable, explaining your position. The information in question will be
<br />investigated. If appropriate, corrections will be made to your file and the parties to whom the incorrect
<br />information was disclosed, if any, will be notified. However, if the investigation substantiates the information
<br />in the file, you will be notified of the reasons why the file will not be changed. If you are not satisfied with
<br />the evaluation, you have the right to place a statement in the file explaining why you believe the information
<br />Is incorrect. We also will send a copy of your statement to the parties, if any, to whom we previously
<br />disclosed the information and include it in any future disclosures.
<br />Our Commitment to Privacy
<br />In the insurance and financial services business, lasting relationships are built upon mutual respect and
<br />trust. With that in mind, we will periodically review and revise our privacy policy and procedures to ensure
<br />that we remain compliant with all state and federal requirements. If any provision of our privacy policy is
<br />found to be non -compliant, then that provision will be modified to reflect the appropriate state or federal
<br />requirement. If any modifications are made, all remaining provisions of this privacy policy will remain in
<br />effect. For more detailed information about our customer privacy policy (including any applicable
<br />state -specific policies) and our online privacy statement, visit our Web site, located at
<br />www.hanover.com
<br />Further Information
<br />If you have questions about our customer privacy policy (including any applicable state -specific policies) or
<br />our online privacy statement, or if you would like to request information we have on file, please write to us
<br />at our Privacy Office, N435, The Hanover Insurance Group, Inc., 440 Lincoln Street, Worcester, MA 01653.
<br />Please provide your complete name, address and policy number(s). A copy of our Producer Compensation
<br />Disclosure is also available upon written request addressed to the attention of the Corporate Secretary,
<br />N435, The Hanover Insurance Group, 440 Lincoln Street, Worcester, MA 01653.
<br />Producer Compensation Disclosure
<br />Our products are sold through independent agents and brokers, often referred to as "Producers." We may
<br />pay Producers a fixed commission for placing and renewing business with our company. We may also pay
<br />additional commission and other forms of compensation and incentives to Producers who place and
<br />maintain their business with us. Details of our Producer compensation practices may be found at
<br />www.hanover.com
<br />This notice is being provided on behalf of the following Hanover Companies: The Hanover Insurance Group,
<br />Inc. - Allmerica Financial Alliance Insurance Company - Allmerica Financial Benefit Insurance Company -
<br />Allmerica Plus Insurance Agency, Inc. - Citizens Insurance Company of America - Citizens Insurance
<br />Company of Illinois - Citizens Insurance Company of the Midwest - Citizens Insurance Company of Ohio -
<br />Citizens Management, Inc. - AIX Ins. Services of California, Inc: Campania Insurance Agency Co. Inc. -
<br />Campmed Casualty & Indemnity Co. Inc. - Chaucer Syndicates Limited- Educators Insurance Agency, Inc. -
<br />Hanover Specialty Insurance Brokers, Inc. - The Hanover American Insurance Company - The Hanover
<br />Insurance Company - The Hanover New Jersey Insurance Company - The Hanover National Insurance
<br />Company - Hanover Lloyd's Insurance Company - Massachusetts Bay Insurance Company - Opus
<br />Investment Management, Inc. - Professionals Direct Insurance Services, Inc. -Professional Underwriters
<br />Agency, Inc. - Varian Fire Insurance Company - Nova Casualty Company - AIX Specialty Insurance
<br />Company.
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