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City of Santa Ana CDBG Scope of Work <br />Program Year 2022-2023 (July 1, 2022 - June 30, 2023) <br />Name of Organization Community Health Initiative of Orange County <br />Name of Funded Program Community Health Access <br />Annual Accomplishment Goal <br />Unduplicated Participants anticipated to be served during the 12-month contract period. <br />460 TOTAL 460 Santa Ana Participants 1 4601 Low Income Participants I 100% <br />Schedule of Performance <br />(estimated) <br />Quarter 1: JUL 1 - SEP 30 <br />Quarter 2: OCT 1 - DEC 31 <br />Quarter 3: JAN 1 - MAR 31 <br />Quarter 4: APR 1 - JUN 30 <br />Unduplicated <br />rd1 tlulpd I I1J <br />115 <br />Program and Funding Description <br />Estimated <br />Invoicing <br />u$s <br />Program: <br />CHIOC's Community Health Access Program provides healthcare and social service program enrollment to low- <br />income families that empowers them with the education and assistance they need to enroll into coverage, make <br />appointments, navigate insurance coverage, receive preventative care, establish a primary care provider, and <br />maintain coverage overtime. The program encompasses the outreach, enrollment, retention and utilization (OERU) <br />model. <br />Outreach via partner sites, community events, toll -free phone number, flyer distribution which offers culturally and <br />linguistically appropriate information in hard -to -reach, low-income and minority communities. <br />Enrollment is conducted by Health Access staff using the web -based One-e-App database to immediately determine <br />eligibility for 18 different health care and social services programs and submit households' applications, if qualified. <br />The majority of clients come to us seeking Medi-Cal enrollment assistance. <br />Care Connections (Retention and Utilization) provides case management that helps individuals and families <br />navigate, utilize, and retain available services and benefits once enrolled. CHIOC also conducts "Know Your Benefits" <br />workshops to educate clients on the health system and their benefits. These are conducted at local schools across <br />the county. <br />The goal of this program is to increase access to care by providing enrollment and navigation services to the <br />uninsured, including low-income families, immigrants, and racial and ethnic minorities. These populations often face <br />greater barriers when accessing care, such as limited transportation, limited English proficiency, and low health <br />literacy. Furthermore, coverage alone does not always equal access to care. Thus we aim to help clients not only <br />enroll but also retain and use their benefits, offering navigation and education as an effective strategy to address the <br />complexities of our healthcare system in Orange County. <br />Funding Description: <br />CDBG Funding request is to support the salary of Director of Program and Policy as well as Health Access Assistor <br />staff to provide services. <br />EXHIBIT A <br />