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* ProudCity <br />customer support you need. <br />• 24/7 public knowledge base <br />o Online help videos <br />o Online documentation (help.proudcity.com) <br />Online: o Self-service guides <br />(help.proudcitv.com/Qu ides) <br />o Frequently asked questions <br />General: <br />• 24/7 (less than 48-hour response time -U.S. based) <br />Ticketing: Expedited: <br />• Technical <br />• Emergency <br />Live chat: <br />• 8:00 a.m. to 7:00 p.m. Monday -Friday Eastern Time <br />(U.S. based) <br />Learn more: oroudcity.com/suyoort <br />