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within the previous 5 years and all open or closed complaints for every current sworn officer. c. Subject to applicable law, the Board and OAT shall have the same access to all Department files and records, including the Department's Internal Affairs Division (hereinafter, IAD) files and records, related to sworn employees of the Department, in addition to all files and records of other City departments and agencies related to sworn employees of the Department, as IAD, including but not limited to the same access to electronic databases as IAD as permitted by law. Requests for access to such files and records shall be made by a majority vote of the Board or by the OAT Director. By majority vote, the Board shall have the authority to request information from the Department, and the Chief of Police or her or his designee shall respond to such requests, as permitted by law. All those who have access to confidential information shall maintain confidentiality as required by law. 2. The Police Department and other City departments and agencies shall make every reasonable effort to respond to the Board's requests within twenty four (24) hours of a critical incident and three (3) business days for all other matters. a. Every six (6) months, the Police Department shall complete and submit to the Board an internal audit of Board requests to ensure compliance with Board requests. i. Any item that is being withheld, its entirety or partial form, from the Board shall be reported to the Board along with the reason and projected timeframe of the item's release to the Board. Section X.6.3 [Subpoena Power] 1. Pursuant to Santa Ana City Charter Article XI Section 1100, the Board may subpoena witnesses, administer oaths, and compel the production of evidence as are necessary for the investigation of complaints or of other misconduct [as set out in Part X above related to jurisdiction]. This shall include but not be limited to cell phone records, social media records, messaging application records, as well as video and audio footage. a. Consistent with state law and in accordance with [City legal provisions], upon a majority vote of members of the Board, the Board may issue subpoenas ad testificandum and duces tecum, which may be served, to the extent permitted by law. 2. If a witness fails to attend, or in the case of a subpoena duces tecum, if an item is not produced as set forth therein, the chair of the Board or the chair authorized deputy issuing the subpoena, upon proof of service thereof, may certify the facts to the Superior Court for enforcement of the subpoena consistent with the procedures set forth in Cal. Gov. Code Section 25303.7(b)(2)-(3). 14