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QUALITY FENCE CO., INC. <br />14929 Garfield Avenue, <br />Paramount, CA 90723 <br />Phone:323/585-8585 Fax:562/869-7804 <br />To: Whom it May Concern <br />RE: City of Santa Ana; Quality Commitment Statement <br />Quality fence Co. Inc has been servicing Southern California for over 40 years in the <br />fencing industry. Our level of performance, execution, commitment to our customer satisfaction as <br />well safety standards are what we pride our companies long standing reputation on. <br />1) On -Time Delivery: Quality Fence certifies the timely and accurate delivery of or materials and <br />services as promised. <br />2) Timely Response: Quality Fence guarantees a consistent timely response to ALL service <br />requests. <br />3) Quality as Specified: Quality Fence guarantees to provide products and/or service meeting or <br />exceeding the specification at our quoted price. <br />4) Quality Control: Quality Fence guarantees to use methods and procedures to assure quality <br />control of service and the material supplied. <br />5) Customer Satisfaction: Quality Fence guarantees to resolve ANY customer concerns regarding <br />the quality of service or material supplied. <br />Our company looks forward to an Outstanding Working Relationship with the city of Santa Ana, <br />Respectfully, <br />William Cavanaugh <br />President <br />Quality Fence Co. Inc., <br />Office: 323-585-8585 <br />Cell: 909-223-5852 <br />