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EXHIBIT A <br />SCOPE OF SERVICES <br />Consultant shall perform a variety of administrative, constituent and legislative functions and tasks, <br />including but not limited to, the following: <br />1. Act as the representative for the Councilmember by coordinating with event organizers to <br />confirm logistics, including preparing speaking notes, requesting certificates of recognition, and <br />accompanying the Councilmember to events. <br />2. Receive, investigate, and respond to constituents' complaints, inquiries, and requests for City <br />services in Vietnamese. <br />3. Ensure the Councilmember is aware of constituent input, inquiries, and concerns. <br />4. Serve as the liaison between the Councilmember and constituents, as well as between the <br />Councilmember and third -party entities. <br />5. Attend public meetings and community events in the absence of the Councilmember. <br />6. Assist the Councilmember with developing community engagement strategies that align with the <br />Councilmember's priorities, including alerting the Councilmember to new events. <br />