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• The Contractor is required to troubleshoot, repair and procure replacement or upgraded equipment to re-establish and/or improve the performance and reliability of the communication and networking systems. The networking system includes fiber optic Ethernet switches, routers, firewalls and associated equipment/computers that make up the network. • The Contractor is required to procure and assist in integrating networking and communication hardware on an as needed basis for the TMC. • The Contractor is required to perform field communication system repairs that include installing conduit and cables; splicing of fiber optic and hard interconnect cables and installing new or replacing old splice enclosures. Fiber optic splicing shall be by fusion method and Hardwire Interconnect splice shall be done using weather resistant connector (AMP Picabond Connector) • The Contractor is required to troubleshoot/repair and/or install CCTV cameras. • The Contractor is required to troubleshoot/repair and/or install wireless communication equipment. • The Contractor shall furnish all tools, equipment, apparatus, facilities, labor, services and materials to perform all work necessary to maintain/repair the ATMS and communication systems. • The contractor may utilize subcontractors and/or manufacturers with specific communication, network or related expertise to provide the needed services. • Work to be done is either based on time and material or lump sum per task, to be determined prior to each authorization. C. LICENSES The Contractor must possess or obtain a valid California Class C-10 Electrical Contractor license prior to the scheduled award date of this contract. D. SERVICE PERSONNEL The Contractor shall provide qualified service personnel or subcontractor to maintain and to service all ATMS equipment as described. Personnel shall have at least a year of experience of maintaining and troubleshooting ATMS equipment and networking equipment such as Ethernet switches, routers and firewalls. The Contractor shall include the ATMS maintenance personnel's qualifications in the bid. The City will notify the Contractor in the City's sole opinion; personnel proposed for any ATMS maintenance are not qualified to work on these systems. Within thirty (30) days after City makes the determination the Contractor shall hire qualified Sub-Contractor(s) specialized in ATMS equipment and networking for troubleshooting and repair without any additional compensation from the City. City of Santa Ana RFP 22-031 Page Al-2